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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

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Solve 5 of Your Toughest Monitoring Problems — Upgrade Now to T/Mon NOC and T/MonXM 4.5

T/Mon NOC Remote Alarm Monitoring System
T/Mon NOC and T/MonXM 4.5 -
put the latest T/Mon technology to work
on your network alarm monitoring problems.

If you haven't yet decided to upgrade your T/Mon system with the new T/Mon NOC hardware platform and T/MonXM 4.5 software ... keep reading.

Upgrading to T/Mon NOC and T/MonXM 4.5 now will give you 5 crucial advantages that will help you solve 5 of your toughest network monitoring problems.

Problem #1: Trying to Make Good Dispatch Decisions With Vague Summary Alarms

Problem: When you've got an alarm at 2 A.M., what do you do? Do you send a tech immediately, or can you safely wait until the next business day? It's hard to tell what to do if all you've got to go on is a meaningless major/minor summary alarm.

Solution: T/Mon's ASCII Alarm Processor Software Module extracts detailed alarm descriptions from the raw text output of channel banks, PBXs, SONET equipment, digital switches, logging devices, RTUs, routing platforms, DSUs, CSUs, and NIUs. ASCII alarms can precisely locate equipment problems, right down to which switch, which shelf, and which card is malfunctioning.

T/Mon NOC Advantage: T/Mon NOC's new hardware improves performance on processor-intensive tasks like ASCII alarm processing. With a more powerful motherboard, new CPU, and faster RAM, T/Mon NOC processes ASCII alarms 2-4 times faster than the IAM-5 or T/MonXM WorkStation.

The T/Mon NOC features multiple interface options to support diverse devices.
Configure your T/Mon NOC's 24 swappable Port Interface Cartridges for whatever transport you need to connect to your diverse network.

Problem #2: Trying to Monitor Complex Networks from a Confusion of Multiple Systems and Screens

Problem: How many alarm screens do you watch? If you work with several different equipment types from multiple vendors, you have to work around the problems of incompatible transports and protocols. You may be using a separate alarm system for every different device in your network. And when you have to flick your eyes from screen to screen to keep track of everything, it's only a matter of time before you lose a critical alarm.

Solution: T/Mon supports over 20 standard, legacy, and proprietary protocols, providing the widest support for a variety of equipment, regardless of manufacturer. T/Mon displays the status of your entire network on one screen, allowing even small NOC staffs to safely and effectively monitor large, complex networks.

T/MonXM 4.5 Advantage: New software modules for T/MonXM 4.5 provide optional support for even more network devices, including: Modbus devices, Larse remotes, Badger remotes, Harris radios, and Datap DCP1 devices.

T/Mon NOC Advantage: T/Mon NOC makes it easy to support multiple devices with different interface requirements. T/Mon NOC supports RS-232, RS-422, 202 modem, 212 modem, FSK modem, and PSK modem. When you order your T/Mon NOC, you can specify which interface you want for each of the unit's 24 ports, so you'll get exactly the interfaces you need for your equipment. And each T/Mon NOC port is a swappable Port Interface Cartridge, so if your interface needs change, it's easy to change your T/Mon NOC to match.

With 24 ports, you can now split up your polling legs to give you better response time and better segmentation.

T/MonXM 4.5 provides improved support for redundant dual T/Mon configurations, ensuring that your network monitoring is always available.

Problem #3: Keeping Your Network Monitoring Running 24-7, No Matter What

Problem: Your network monitoring system has to be the most reliable equipment in your network. It needs to be running 24-7, without interruption, even when your other equipment fails, to ensure that you have accurate and timely diagnostic data for restoring your revenue-generating equipment.

Solution: Your existing T/Mon or IAM system is designed to operate efficiently under a wide range of temperature, humidity, vibration, and airborne contamination, but the new T/Mon NOC hardware and T/MonXM 4.5 software have improved backup and recovery features that give you an extra advantage for ultra-reliable operation.

T/Mon NOC Advantage: You can equip your T/Mon NOC with the new T/Mon Hard Drive Mirroring option, which provides insurance for your network monitoring from hard drive failures. If your primary hard drive ever fails, your T/Mon system can be quickly restored from the secondary mirrored drive with minimum downtime and data loss.

Software control for Hard Drive Mirroring is fully integrated into your T/MonXM software, so you can monitor your hard drive status and receive alerts of hard drive failures through T/Mon internal alarms.

T/MonXM 4.5 Advantage: T/MonXM 4.5 improves support for dual-master redundant backup T/Mon configurations. The improved T/MonNET feature in T/MonXM 4.5 continually synchronizes the alarm databases of your primary and secondary T/Mons, eliminating delays if the secondary T/Mon takes over. You'll always know which T/Mon unit is actively monitoring, because T/MonXM 4.5 displays live status of your dual-redundant master system in Monitor Mode.

Problem #4: Administering a Secure and Effective Multi-User System

Problem: Have you ever been at a remote site, and you had to call the NOC to ask what's happening in the very room you were in? Have you ever been at a remote site at 3 A.M. on a Sunday morning and wished you could call the NOC? That's why your field technicians need 24-hour remote access to your network monitoring system. But remote access creates another problem - safe multi-user access to your critical network monitoring system requires tight control of user privileges.

Solution: T/Mon is built for multi-user environments, with Windows and Web-based access options. System security is guaranteed, because of T/Mon's tools for defining individual user privileges for viewing and acknowledging alarms, issuing controls, and making database changes. You can safely grant access to all your techs, which will ultimately increase operational efficiency and service restoration times.

In T/MonXM 4.5, multi-user remote access and system security has been enhanced with improved software tools.

T/MonXM 4.5 Advantage 1: T/MonXM 4.5 includes the new T/Windows 1.0E, which supports LAN, serial, and dial-up remote connections. Your techs can check alarm status from anywhere, even at remote sites where LAN connections aren't available.

T/MonXM 4.5 Advantage 2: T/MonXM 4.5 enhances multi-security with longer user names and passwords. User names can now be 3-20 characters long, and passwords can be 3-8 characters long.

Problem #5: Keeping Your Monitoring System Up-To-Date Over a 10-Year Working Life

Problem: When you select a network alarm monitoring system, you're making a choice that will stay with your network for as long as 10 years. Too many network monitoring systems become obsolete before their working life is over. Your network is always going to get larger, more complex, and more difficult to manage - you can't make it work with yesterday's technology.

Solution: Upgrading now to T/Mon NOC and T/MonXM 4.5 will take care of your monitoring needs for years to come. These milestone updates provide a cost-effective upgrade path for your future network monitoring.

T/MonXM software never goes obsolete - because of its modular software design, new capabilities are continually added. T/MonXM 4.5 contains over 20 separate improvements, including LAN polling for all DCP remotes, derived control support for all your remotes, improved interface and online help for easier databasing, support for new software modules, and more.

And the best hardware platform for current and future T/MonXM software is the new T/Mon NOC. T/Mon NOC will support all future T/MonXM software and software module releases, guaranteeing that your network monitoring always be up to date.

Upgrade to T/Mon NOC and T/MonXM 4.5 At No Risk

You're not taking any chances when you upgrade to T/Mon NOC and T/MonXM 4.5 Your upgrade is backed by DPS Telecom's no-risk, money-back guarantee: "If you're not satisfied for any reason within 30 days, simply return your purchase for a full refund."

And if you have a T/Mon Gold Plan Maintenance Agreement, you may be able to upgrade to T/Mon NOC for 50% off - call 1-800-693-0351 for details.

Register for a Free Web Demo of T/Mon NOC

Find out about risk-free upgrades to T/Mon NOC and T/MonXM 4.5. Register for a free Web demo of the T/Mon Remote Alarm Monitoring System and your upgrade options. There's no obligation to buy - no high-pressure salesman - just useful information on on you can start solving your toughest monitoring problems.

Register here for your free Web demo of T/Mon NOC
or call 1-800-693-0351 for details

8 Key Attributes of a High Quality Controller Out of Band Access Facts And Questions - Monitor your gear when LAN is down