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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.
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Truck rolls to remote sites will cost you time and money. Do you have technicians that spend the entire day in their trucks driving from site to site? Do you have to dispatch a tech to a site every time there is a problem just to find out what the issue is?
You cannot allocate large portions of your budget to gas, truck maintenance, and payroll, just for your techs to drive around. You also cannot afford to leave your sites unchecked and unmonitored. Having a monitoring system in place helps but not all monitoring systems are created equal. Some, such as those that utilize PLCs, require programming by a skilled tech to code. Any time there is an update needed, your tech has to program it and then drive all the way out to the site just to install it.
PLC-based solutions theoretically offer very flexible functionality. The only limits are what you can program into it. Unfortunately, your team has to spend time on the programming (often for very "simple" functions like basic alerts).
And what about maintenance? What if you want to change something. With PLCs, you might be driving out to the site to update programming.
A good RTU will have built-in intelligence for common tasks like fuel tank monitoring, door monitoring, and power cycling. It's flexible in the areas you need, but you don't have to reinvent the wheel.
And when it comes time to update your RTU, you can use the built-in web interace to change your configuration. You don't even have to leave the Central Office.
You need a smart, Network Monitoring System with Remote Configuration capabilities. Imagine a system that features a user-friendly, web interface that is configurable from any computer with internet connectivity. A system that is compatible with over 25 different protocols as well as different legacy equipment. One that can send alarms to your email or phone via SMS message.
Other things to consider in a Network Monitoring System:
You have plenty of other work to do outside of remote monitoring. Don't waste time and money on truck rolls when you could simply select smarter equipment from the start. Smart RTUs from DPS Telecom feature Remote Configuration, allowing you to monitor your site remotely, without dispatching techs for anything less than a major problem. With a range of products and features, you can build a system that fits your needs perfectly.
RTUs and masters that work for this application:
These Smart RTUs and Master Station with Remote Configuration will reduce your truck rolls, saving you time and money. Plus, DPS Telecom can adjust software and hardware to fit your specific needs. Why pay for something you don't need? Get a perfect-fit solution, without paying for extra features that you won't use.
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