DPS Telecom's Sales Department: Monitoring Consultants Who Put You First

Previous Page: Let DPS Survey
PDFDownload White Paper

"We are not your typical sales department," says Rick Dodd, DPS Telecom's Director of Sales.

Rick Dodd
Rick Dodd
DPS Telecom
Director of Sales

"We do not rush the client. We don't recommend solutions until we have a good understanding of the client's requirements and ultimate goal. We're design consultants."

What makes Dodd and his sales staff different is their sincere, no-nonsense commitment to putting their clients first. Every client is given special attention, and this is clear and evident with the DPS clientele.

Dodd's primary goal is making sure you have the right solution to meet your needs - and if that means a smaller sale, that's OK with Dodd.

"A lot of the time we propose solutions that have a smaller sales volume, if it's the right solution for the client," said Dodd.

"That goes back to the DPS philosophy of creating complete client satisfaction. We customize our solutions to make it the right fit without the client having to buy a lot of extraneous hardware and software.

"The bottom line is, if you're not 100% happy with the solution we've provided, we've done something wrong. My personal promise is that when you order from DPS, you'll get the exact solution you're looking for, or you'll get your money back," said Dodd.

The DPS Telecom sales process is a systematic guarantee of Dodd's promise. With every client, Dodd and his sales staff follow a standard procedure that's designed to safeguard the client's best interests at every step.

Next Page: Monitoring Consultants
PDFDownload White Paper

Get a Live Demo

You need to see DPS gear in action. Get a live demo with our engineers.

Get the SNMP Implementation White Paper

You don't need to study SNMP on a theoretical level to implement it.

This guide helps you implement SNMP into your network.

DPS is here to help.

1-800-693-0351

Have a specific question? Ask our team of expert engineers and get a specific answer!

Learn the Easy Way

Sign up for the next DPS Factory Training!

DPS Factory Training

Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.

Reserve Your Seat Today

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600