Lifetime Tech Support
All DPS Telecom clients are entitled to 24/7/365 Tech- Support for the lifetime of their DPS products. DPS Tech - Support is rated the best in the industry by our clients, with a problem resolution rate of over 90%. There's no maze of voicemail, no hours wasted on hold - you'll be connected to a DPS engineer who can solve your problem.
Turn-Up and Installation Assistance
This is absolutely the quickest and easiest way to get your network monitoring system up and running. Our on-site turn-up assistance team will help you to install and configure your system and train your staff to use it.
Defining your database is the most complicated aspect of configuring your alarm monitoring system. But you don't have to worry about it when we can do it for you. This service is especially helpful if you're upgrading to DPS Telecom equipment from legacy gear - we can convert your existing database from your legacy master.
T/Mon Gold Plan Maintenance Agreement
AT/Mon Gold Plan is an added layer of security for your network. It's the safest way to ensure that your equipment is always protected by the latest and greatest DPS solutions. The T/Mon Gold Plan entitles you to 50% off T/Mon hardware upgrades, free attendance at DPS Telecom Factory Training Events, priority tech support, and more.
DPS Factory Training Events
DPS Factory Training is the fast way to learn everything you need to know about your T/Mon system and DPS remotes. This is the class that will make your job easier. For more information, see page 2.
You need to see DPS gear in action. Get a live demo with our engineers.
Download our free Monitoring Fundamentals Tutorial.
An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.
Have a specific question? Ask our team of expert engineers and get a specific answer!
Sign up for the next DPS Factory Training!
Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.Reserve Your Seat Today