5178

Alarm Monitoring Myths (Cont.)

Previous Page: Alarm Monitoring Myths
PDFDownload White Paper

6 Common Myths About Customized Alarm Monitoring

Confusion

4. "If I have a problem with custom equipment, Tech Support won't know how to help"

Good monitoring vendors know that technical support after the sale is just as important as high-quality engineering before the sale. Support engineers should be involved in the custom design phase so that they can help clients in the future. Look for a company that has well-trained engineers to answer your support calls, not script-reading interns or (worse yet) voicemail. There is nobody better to support you than those who designed the equipment in the first place.

Turnaround Too Long

5. "The turnaround time for custom products is much too long"

By leveraging the power of vertical integration and modular designs, manufacturers can design, produce, and deliver your custom product in as little as a few months. Don't deny yourself the many benefits of customization just because you think the timeframe is too long. Find a vertically integrated manufacturer that accelerates the process by controlling every part of it.

Big Business

6. "I have to be a major equipment manufacturer or Fortune 500 company to qualify"

If you're a telecommunications provider with a reasonable number of remote sites, you deserve to get a custom solution just like name-brand OEM telecom manufacturers. You just have to find a company that is geared toward this type of business.


Next Page: Custom Fit Solutions
PDFDownload White Paper
Learn More

DPS is here to help.

1-800-693-0351

Have a specific question? Ask our team of expert engineers and get a specific answer!

Ask an Expert DPS Telecom Get a Fast Answer!

Click here for more information.

Get the Alarm Fundamentals White Paper

Download our free Monitoring Fundamentals Tutorial.

An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

Download Alarm Fundamentals White Paper Download White Paper

Click here for more information.

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600