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How to Power Cycle Your NetGuardian 832A on Ping Alarm

Morgana Siggins
Morgana Siggins
Monitoring Specialist

A ping alarm is an alert that is automatically sent to you when one of your connected devices fails to send a response after a series of pings. Powerful RTUs, like the NetGuardian 832A G5, support ping alarming to many different IP addresses simultaneously (the 832A supports 32 ping targets).

Take a look at a list of our powerful RTUs.

If a device doesn't respond to a ping alarm, it's assumed that this particular unit is having an issue that needs to be addressed. So, the objective of a ping alarm is to make sure that your equipment is working as expected.

832A G5 RTU
The feature-rich NetGuardian 832A G5.

Do you have a NetGuardian 832A G5? If so, it might be beneficial to learn how to configure your RTU so it will power cycle every 30 minutes when a failed ping attempt happens. This type of setup will be helpful if you:

So, let's get started.

How to power cycle RTU

Troubleshooting Checklist

Hardware: This guide will use ALARM 25, ALARM 26, CONTROL 1, and CONTROL 2. If you use different alarms or controls remember to substitute the correct alarms and controls in the firmware setup of this guide.

Firmware: This guide will demonstrate the configuration using Ping Target 1, a ping Fail Timer of 5 minutes, and a power cycle time of 30 minutes. You can set up the firmware with whatever timers or targets you would like.

Resources needed:

Hardware Setup

Step 1: Wire CONTROL A

Wiring CONTROL A so that closing the relay will trigger both ALARM A and ALARM B.

Step 2: Verify CONTROL A will trigger ALARM A and ALARM B

Step 3: Set CONTROL B to Normally Latched

Firmware Setup

Step 1: Set Ping Target

Ping target
Set Ping Target.

Step 2: Set Ping Fail Timer

Ping target
Set Fail time to 5 minutes.

Step 3: Add Event Qualifiers

Ping target
Add Event Qualifiers.

Step 4: Add Derived Controls

Ping target
Add Derived Controls.

Step 5: Verify Power Cycling is Working

The Bottom Line

The power cycling capability is only one of the multiple efficient features the NetGuardian 832A G5 has. Being one of our most powerful RTUs, the 832A G5 was designed to give you the most efficient and modern features, allowing you to have a cost-effective monitoring solution. It allows you to monitor 32 discrete alarm points, 8 analogs, 32 network devices and gives you 8 control relays.

Take a look at a list of our powerful RTUs.

But, if you need a special capability in your RTU, let us know. We are a vertically integrated company, and being able to do everything in-house (from design to manufacturing) means that we can build custom solutions to fit whatever requirements you have.

So, to know more about the NetGuardian 832A G5, or if you want to know what we can do for you, or even if you have questions about the power cycling setup, simply reach out to us. We'll be glad to help you.

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