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4. Monitor Nearly Any Kind of Network Equipment with ASCII Processing

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One of T/Mon's most powerful tools is the ASCII Processor Software Module. The ASCII Processor can parse and extract actionable alarm data from any ASCII text source.

With ASCII processing, you can monitor nearly any kind of network equipment: channel banks, PBXs, SONET equipment, digital switches, logging devices, RTUs, routing platforms, DSUs, CSUs, NIUs - even email, FTP and HTTP servers.

As long as a device as some kind of ASCII output - an admin, craft, logger or printer port - T/Mon can monitor it.

5. Pinpoint the Exact Location and Description of Alarms

T/Mon alarms are highly detailed - each alarm is databased with its exact location, including the site, the device, and a plain English description of the alarm. Every alarm can be set to one of four severity levels: Critical, Major, Minor and Status. And each alarm has an accurate date-time stamp.

With T/Mon, you'll know exactly when an alarm happened, where it happened, and what the problem is. Before your technicians get in the truck, they'll know what to do to resolve the problem and what tools and supplies to bring to the remote site.

T/Mon's detailed alarm notifications will enable you to monitor proactively, not reactively. You'll find problems before they can cause equipment damage or a service outage. You'll be able to minimize serious damage to your equipment; speed repairs and reduce service restoration times; and reduce the cost of maintaining your network.

6. T/Mon Can Help Coordinate Your Service Restoration Plan

The T/Mon interface includes two convenient features to help you automatically coordinate service restoration efforts - even after hours, and even if your staff doesn't have specialized training:

T/Mon customizable text message
  • Customizable text messages ensure that everyone on your staff knows what to do when an alarm happens. Every alarm can be assigned a text message that displays an explanation of the alarm and/or specific instructions to correct the alarm.
T/Mon trouble log
  • Trouble logs ensure that everyone knows the current restoration plan. System operators can record on screen what corrective action has been taken for each alarm. You'll have clear documentation of completed work, eliminating duplication of effort and guesswork after shift changes.
Next Page: Control Nuisance Alarms
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