Previous Page: The DPS Telecom Remote Site Troubleshooting Guide
PDFDownload White Paper

Before Your Start: What Tools Do You Need for Troubleshooting?

The goal of this guide is to provide you with the knowledge to troubleshoot remote site problems without extra equipment. Most of the procedures described here can be performed with basic tools:

A screwdriver is a handy troubleshooting tool

Screwdriver: Besides its ordinary uses, a screwdriver is also handy for shorting wires and looping port pins.

Use a paper clip to loop port pins.

Paper Clip: An ordinary paper clip can also be used for looping pins, and it has the advantage that you can bend it into place and keep your hands free.

Butt Set - an essential troubleshooting tool

Butt Set: A butt set can be connected to 202, FSK, RS-422 and RS-485 lines and be used as a rough-and-ready way to check data transmission. If the line is carrying a signal, you'll hear a series of tones in the earpiece.

You'll need a few extra tools to perform some of the procedures described in this troubleshooting guide. You might not carry these tools every day, but they're still easily available:

A blinker box can help identify pinouts

Blinker Box: This small and cheap device will identify the transmit pins on a port, which makes identifying mystery pinouts easy and quick.

A VF meter helps adjust 202 and FSK lines.

VF Meter: Problems with 202 and FSK lines can often be fixed by adjusting the decibel level, so a VF meter is a good thing to have. Some voltmeters have built-in VF meter functions.

PCs are an increasingly common troubleshooting tool.

PC: A PC is an increasingly common troubleshooting tool. Most modern equipment can be accessed and controlled through a Telnet or software interface.

Next Page: Section 1: RTU Doesn't Report Alarms
PDFDownload White Paper
Learn More

DPS is here to help.


Have a specific question? Ask our team of expert engineers and get a specific answer!

Ask an Expert DPS Telecom Get a Fast Answer!

Click here for more information.

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600