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Legacy E2A Support
UBTA-UBET ordered its T/Mon unit with the optional E2A Interrogator software module and a 202-to- RS232 converter shelf. With these additions, "T/Mon supported the E2A shelves right out of the box," Hofmann said.
Dispatch Center Alarm Access
"The dispatch center can get into the T/Mon system and check alarms every 30 minutes, and make sure that the technicians are working on the problems," said Hofmann.
"The notification of alarms and the detail it gives you is the best thing T/Mon can do for you," said Bell. "Before we had the T/Mon, if a tower light went out, Qwest would call us and all they could say was 'You have a tower light out.' They didn't know where the tower was - there was no way of knowing. Now, when T/Mon pages you, it tells you it's this tower light, at this location, with this longitude and latitude, and then it gives you the FAA's phone number. And with our service area, which is 180 miles in diameter, you want to know what's wrong without wasting time or going on site."
ASCII and SNMP Support
T/Mon's ASCII and SNMP capabilities are helping UBTA-UBET move to a more modern system and monitor more network elements. UBTA-UBET now monitors its switches using T/Mon's ASCII alarm processing, which provides much more detailed alarm notification than major-minor discrete alarms. UBTAUBET is also gradually implementing SNMP trap processing for new equipment.
In the two years UBTA-UBET has used T/Mon, the company's alarm handling has substantially improved, said Hofmann. "The T/Mon has given us better notification, and I think it's made us a lot more responsive to alarms," Hofmann said.
Hofmann and Bell said they plan to use T/Mon to extend UBTA-UBET's alarm monitoring capability further in the future. Their plans include expanding T/Mon coverage to all of the company's network, implementing analog monitoring of environmentals, upgrading to T/Mon NOC, and using their current IAM-5 as a hot standby unit.