Finally, the finished product goes through a second battery of tests, run by a different technician, for an added layer of quality. Test results are logged into the DPS Production knowledge system.
For Rinehart, increasing the quality, speed, and efficiency of the Production Department is a matter of meeting her responsibility to DPS clients.
"The client sets the schedule by telling us when he wants the delivery. When an order comes in the first thing I do is look at the due date and figure out what I need to do to meet or beat that delivery date. One of my main goals is to ship before the due date."
Rinehart added that DPS's Production Department has a history of continuous improvement. "We've definitely gotten faster over the years. We've learned how to use our machines better, we've learned how to schedule our time, and we've learned from our mistakes. Compared to where we were several years ago, we've improved by at least 50%." Rinehart said.
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