Deploying A Network Monitoring System Without Expert Advice (Continued)

3. Opportunities are missed

If you install a new network monitoring system today, you're committing your company to that system for as long as 8 to 10 years. A new installation is a chance to inexpensively add monitoring capabilities that will see your company well into the 2010s.

Many telecoms design what they think is a state-of-the-art monitoring system-and then find that their technology is actually a generation behind.

If you don't add advanced capabilities now, you may find in the near future that your system's limited capabilities mean you either have to concede to your competition or invest in the network reliability system you should have gotten in the first place. Either way, it's an expensive mistake to make.

4. Significant damage to the network and business operations

Your network monitoring system is essential to your business. It's what stands between you and serious damage to your network and the business operations that depend on it. Even small oversights in your monitoring implementation can result in significant service outages, extensive system damage, or revenue loss.

Everyday, telecoms try to create a network alarm monitoring system without expert guidance-and sooner than they think, they experience the serious consequences I've outlined. They don't get the network visibility they require, and the result is an expensive loss of time, money ‒ and sometimes customers ‒ who can be very unforgiving of outages caused by insufficient visibility.

Order Taker
Does your vendor act like a partner-or an order-taker?

So What Can You Do?

You have to find a vendor or consultant you trust and work closely with them to get the expert advice you need. It may seem like heresy to trust the advice of a person who is trying to sell you equipment. Nonetheless, it is the wisest course.

A reliable vendor has specialized experienced that you can't match on your own. This is a highly specialized field, and it's difficult for the inexperienced to understand all the ins and outs of network monitoring.

Vendors have seen all the mistakes and unintended consequences of poor monitoring implementations ‒ that's the kind of experience you only get from working on hundreds of major installations. As a professional, you can't afford to not take advantage of that experience.

But how can you trust a vendor? It's like hiring any kind of professional service-you may not be an expert in the field, but you can be an expert in selecting the right person to do the job.