8590

Conclusion: The Technology That Underlies Network Reliability

Previous Page: Deploying a Network Monitoring System Without Expert Advice (Continued)
PDFDownload White Paper
NOC
Network Reliability Management
is the fundamental technology
of reliable telecommunications
services.

I've shown you three of the common mistakes telecom executives make with their network operating systems-unfortunately, there's a lot more potential pitfalls out there.

You're putting your energy, effort, and money into fixing fatal mistakes after the fact. It may be time to take a more careful look at how you can protect yourself. You need a network monitoring strategy that saves aggravation.

Remember the vital role that network reliability plays in your business. It's all about avoiding customer churn. There are three main reasons that customers report when they switch providers:

  1. Price.
  2. Network Reliability.
  3. Customer Service.

If you stay competitive on these three fronts, you've eliminated the causes of over half of your customer churn rate.

Of these three factors, network reliability is the most effective for retaining customers. Price cutting doesn't create customer loyalty. If you don't differentiate yourself from the competition, you'll lose the customers you acquire through price cuts to the next provider who offers an even cheaper offer.

Providing reliable network services is the best way to differentiate yourself. Network reliability management is the technology that underlies all reliable telecommunications service.

Prev Page: Deploying a Network Monitoring System Without Expert Advice (Continued).
Next Page: Case Study: KMC Telecom.
Next Page: Case Study: KMC Telecom
PDFDownload White Paper

Get a Live Demo

You need to see DPS gear in action. Get a live demo with our engineers.

White Paper Series

Check out our White Paper Series!

A complete library of helpful advice and survival guides for every aspect of system monitoring and control.

DPS is here to help.

1-800-693-0351

Have a specific question? Ask our team of expert engineers and get a specific answer!

Learn the Easy Way

Sign up for the next DPS Factory Training!

DPS Factory Training

Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.

Reserve Your Seat Today