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"Our main client need was to monitor many of the PBX's that our clients have out in the field. Prior to using T/Mon, we needed to contract that out. We wanted to bring it in house so we could get greater control than we felt outside vendors could provide us."
-Brad Snook, VP of CRM
"The intelligent alarming information helps us zero in on exactly what's going on in that switch and the location and what may be performing improperly. T/Mon actually records all alarm information, allowing us to view it and then work with our clients in an intelligent one-response fashion. We understand if it's something as simple as a phone line being disconnected all the way up to a major meltdown where the switch itself can't function at all. It saves time and saves us money from a dispatch standpoint. Since we know what's wrong, we can direct a technician on what parts they might need when they go on site."
-Mark Swiecicki, VP of Operations
T/Mon is an excellent PBX monitoring tool, but it's likely that you'll be able to use it for other monitoring needs as well. For more details, visit the T/Mon LNX overview page.