Problem: Unable to Locate and Download Updated Firmware

Platform: All Products with Updateable Firmware

Downloading updated firmware from DPS Telecom allows you to maximize the capabilities of your DPS products. This process involves just a few quick steps. Use the following "techno knowledge" paper to locate the most recent firmware version for your product.

This "techno knowledge" paper can help you if:

• You are unable to locate and download updated firmware for your DPS product.

Troubleshooting Checklist

• Navigate to DpsTele.com and click the "Support" link
  
  Click the "Support" link on the bottom-left of the page
• Log into your My DPS account
  • If you are a member, simply enter your username and password and click "Login"
  • If you are not currently a member, click "Sign Up Now" and complete the registration form

• Click "Firmware/Software Downloads"

• Select your product type from the drop-down menu

• Click on the firmware download for your product

If you remain unable to locate and download updated firmware for your DPS product, please contact DPS Telecom Tech Support.