Problem: Unable To Locate And Download Updated Firmware

Platform: All Products with Updateable Firmware

Downloading updated firmware from DPS Telecom allows you to maximize the capabilities of your DPS products. This process involves just a few quick steps. Use the following "techno knowledge" paper to locate the most recent firmware version for your product.

This "techno knowledge" paper can help you if:

• You are unable to locate and download updated firmware for your DPS product.

(For more details, review the Troubleshooting Checklist below)

Troubleshooting Checklist

• Navigate to DpsTele.com and click the "Support" link
  
  Click the "Support" link on the bottom-left of the page
• Log into your My DPS account
  • If you are a member, simply enter your username and password and click "Login"
  • If you are not currently a member, click "Sign Up Now" and complete the registration form

Login with your username and password, or...

Click "Sign Up Now" and complete the registration form to get My DPS access

• Click "Firmware/Software Downloads"

Click "Firmware/Software Downloads"

• Select your product type from the drop-down menu

Select your product type from the drop-down menu and click the "SELECT" button

• Click on the firmware download for your product

Click on the firmware download for your product

If you remain unable to locate and download updated firmware for your DPS product, please contact DPS Telecom Tech Support.