6721

Take The Guesswork Out Of Network Monitoring

Previous Page: What You Can Do With T/Mon NOC
PDFDownload White Paper

When Alarms Happen, Everyone Knows What To Do

T/Mon alarms are presented in plain English, with detailed descriptions that your staff will immediately understand and take action on. You can even create Text Messages that tell system operators the exact procedure for each alarm.

Text messages let you give specific instructions to your monitoring staff, so you can know for certain that correct procedures are followed.

Document Every Corrective Action

A Trouble Log window is also accessible for each alarm from the COS or Standing Alarm screen. This convenient feature allows system operators to record what corrective action was taken for each alarm, keeping clear documentation of what has been done and eliminates guesswork after shift changes.

The Trouble Log clearly records corrective actions, so you don't have to guess if a problem has been fixed.

Email and Text Messages Alerts and Escalation

T/Mon can automatically send detailed alarm notifications via pager, cell phone, PDA, or email, so the right information is put directly in your hands, not locked up in a NOC console. Escalation notifications to supervisors ensure alarm acknowledgment and problem resolution.

Automatic notification by pager or e-mail makes sure vital information gets to the people who need it fast.


Next Page: Part 4: What You Can Do With T/Mon NOC
PDFDownload White Paper
Learn More

DPS is here to help.

1-800-693-0351

Have a specific question? Ask our team of expert engineers and get a specific answer!

Ask an Expert DPS Telecom Get a Fast Answer!

Click here for more information.

Get the Alarm Fundamentals White Paper

Download our free Monitoring Fundamentals Tutorial.

An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

Download Alarm Fundamentals White Paper Download White Paper

Click here for more information.

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600