Here's a handy checklist of essential features you should look for in alarm monitoring software. Print this checklist out and use it to rate the software you're evaluating. If a system can't meet these basic requirements, cross it off your list.
All of the software features above are important, but so is the hardware that runs the software. Here are some key things to look for:
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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.
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