Previous Page: FCC and Antenna Structure Lighting

Chapter 4: 7 Tips On Separating Vendor Hype From Reality

It is an age-old problem ... getting an accurate view of how a vendor will perform after the sale.

It's difficult ... all vendors are on their "best behavior" and doing everything they can to keep from losing the sale.

The good news is that if you know what to look for you can see some of the cracks in the "image" that a vendor might be projecting ...

Here are 7 questions you can ask your prospective vendors. The answers can help you get a better understanding of what you are getting into:

  • How many people are on your payroll?
  • Do I get a personalized proposal ... or a two-page fax?
  • Is part of the proposal a list of board member resumes?
  • Can you back up all your claims of superiority?
  • Do you ever talk to more than one person?
  • Do you have a money back guarantee?
  • What is the real core competency of the company?

In addition to these questions there are some other telltale signs that what your about to do may not be in your best interest:

  • Unrealistic beta pictures posing as production run/fully developed solutions
  • Claims that can't be substantiated
  • "Ginsu" knife style sales pitch
  • Used car sales feel
  • Will sell you anything
  • Seems too good to be true
  • Doesn't feel right

If you're picking up little hints along the way they could turn into full scale "bad vibrations" after the sale.

So ... with a few questions and paying attention to some of your subtle concerns you can achieve a win-win relationship with your vendor.

Obviously, feel free to call us about these or any other questions you may have about our process or products. We have a sales staff with engineering backgrounds as well as our actual engineering team standing by.

Next Page: Migrate to LAN
Learn More

DPS is here to help.


Have a specific question? Ask our team of expert engineers and get a specific answer!

Ask an Expert DPS Telecom Get a Fast Answer!

Click here for more information.

Get the Network Management White Paper

Harsh weather and natural disasters can really do a number on your network.

This guide to will show you how to ensure the safety of your revenue-generating equipment.

Network Management White Paper Download White Paper

Click here for more information.

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600