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"A DPS Success Story..."

Joel Mug
Joel Soto
DPS Sales Manager

In 2004, Joel Soto began his career at DPS as a Quote Technician. Now, only a few years later, he manages the DPS Sales force. Want to learn how he did it? Read on to find out...

Joel was hired as a sales support staff member after sending DPS his resume in response to an ad on a job board. Joel had some previous sales support experience and majored in business. However, he was completely new to the monitoring industry.

In his role as a sales support staff member, Joel was able to learn about DPS Telecom's product line and services. He assisted the senior sales staff in developing quotes and proposals, and was able to better understand the needs of DPS clients by interacting with them. Joel says, "I always made it a point to review the proposals I was assigned. I enjoyed the challenge of coming into work and learning something new everyday."

Joel Desk
DPS Telecom Sales department

As his sales expertise and product knowledge developed, Joel began advancing within his department. Joel's important role as the DPS Sales Manager involves working with clients from numerous industries all over the world. Joel provides them with information on our real world monitoring products, services and solutions everyday. Joel says, "My favorite part of my job is when I help a client solve a complicated problem. It feels great knowing that I have an engineering and tech support team who supports the goal of providing our clients semi-customizable monitoring solutions."