DPS President's Letter: Q3 - July 2017

Marshall DenHartog, DPS Telecom President
Marshall DenHartog

It's officially Q3, and that means many of you are starting budgets for 2018. As you plan for next year, don't forget to include monitoring in your budget. It's an important preventative measure that is often overlooked when networks expand.

DPS is also planning for the rest of 2017 and beyond. Here's what's we're doing this quarter:

Tech Support

Our Tech Support has always been a source of pride for us at DPS. Not many companies offer free, 7x24 tech support to their clients like we do. That being said, we constantly look for ways to improve your support experience. Here are some of the updates we have recently made to the process:

If you have any questions or need support for your DPS gear, give us a call at 1(559) 454-1600.

Factory Training

This quarter, we have a variety of training classes, including our first international class. The DPS Factory Training Crew, in partnership with Eastern Independent Telecom, will be hosting a class in Brockville, Ontario. Just like our other remote classes, this class will cover RTUs, T/Mon, SNMP, and more.

This quarter, we also have our annual Advanced Factory Training class. This class goes more in-depth into each training topic at an accelerated rate. It's definitely not for beginners. If you haven't attended our Factory Training before, but you feel like you're a power user of T/Mon, contact us to talk about Advanced Factory Training.

If you're interested in attending any of our other classes, give us a call at 1(559) 454-1600. See the list below or check out the Factory Training class schedule to find a class that works best for you.

Q3 Factory Training Classes

Q3 Trade Shows

This quarter, the DPS team will be attending two trade shows. Make sure to stop by the booths and chat with our staff about what's new at DPS!

Best Regards,
- Marshall DenHartog
Marshall DenHartog, DPS Telecom President

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