President's Letters: Quarter 1 - 2010

Eric Storm, President of DPS Telecom
Eric Storm

President's Letter: January 2010

Every once in a while, something happens that really puts our professional and personal relationships into perspective. This Christmas was one of those times. My e-mail inbox was flooded with e-mails from our clients wishing the best for our company & families. Positive affirmations are one thing, but after reading each of those letters, I felt VERY good and thankful for a lot of things.

What was really special was the number of people who had since moved on to other positions and reminisced about how the association with DPS made a positive impact on them. I too went down memory lane and consider myself fortunate to work with so many individuals over the course of these last 20+ years.

We look forward to accelerating the momentum from 2009 into 2010, with a continued flow of new products and solutions. We will shortly be officially announcing a new T/Mon hardware platform that provides another leap in T/Mon capabilities.

Happy New Year!

Eric Storm, President of DPS Telecom

Eric Storm

Eric Storm, President of DPS Telecom
Eric Storm

President's Letter: February 2010

DPS is pleased to announce the T/Mon LNX. As many of you know, our RTU's are multi-generational. But what you might not know is that the T/Mon master station is as well. It's not quite as obvious as the RTU's because the generational cycle is larger.

If you look back over the years, the T/Mon platform has undergone 4 major evolutions since its creation. Each one represented new hardware, capabilities, and client feedback. Some however, were more dramatic than others, such as the very successful T/Mon NOC. The T/Mon LNX is just as big of leap from both hardware and user-benefit points of view.

The T/Mon LNX is available for new network monitoring deployments or, if you are an existing DPS client with the T/Mon Gold plan, you can upgrade to the LNX platform at a substantial discount.

Among other things, the LNX directly address the two most requested T/Mon features:

  1. Multi-NIC
  2. Expanded TCP/UDP port capacity

It also features a forward-looking platform to add features such as native SQL, not previously available on our NOC platforms. To learn a bit more about the LNX, read the feature article in this ezine or give one of our sales engineers a call. You'll be glad you did.

Until next time,

Eric Storm, President of DPS Telecom

Eric Storm, President of DPS Telecom
Eric Storm

President's Letter: March 2010

Any of our clients who have toured the DPS facilities know this: DPS is a process-driven company. Last year, we were became an ISO9001:2000 certified company. We just went through our first surveillance audit, and I'm pleased to report that everything went perfectly. The official result was "No Non-conformities Found". One of the foundations of ISO9001 is continuous improvement, which is something we've always embraced. There are a number of sources that tell us what to improve. Client feedback is a very valued source for us. Should you receive a survey from us regarding our products and services, please respond to it. Client surveys help us improve on many fronts.

I recently came back from another trip, in which I visited a company that was using a "compete DPS solution". By integrating alarm telemetry, with video surveillance, building access, and a T/Mon alarm master station, they achieved a very high level of integration. This simplified their logistics & operations and reduced their cost. DPS is all about value and services. By engineering products in the way that we do - we can provide solutions that the industry as a whole can't approach.

Speaking of travel, I'm currently at the CTIA show in Las Vegas (March 23-25, Las Vegas Convention Center). If you're there, please stop by Booth #6166 and speak with me.

Until next time,

Eric Storm, President of DPS Telecom

Get a Live Demo

You need to see DPS gear in action. Get a live demo with our engineers.

White Paper Series

Check out our White Paper Series!

A complete library of helpful advice and survival guides for every aspect of system monitoring and control.

DPS is here to help.


Have a specific question? Ask our team of expert engineers and get a specific answer!

Learn the Easy Way

Sign up for the next DPS Factory Training!

DPS Factory Training

Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.

Reserve Your Seat Today

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 /
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600