Nova Scotia Power Upgrades Obsolete SNMP Manager To T/Mon, Looks To Preventing Site Visits

Nova Scotia Power provides nearly 97 percent of the electricity for Nova Scotia, and has served as their main provider for over 80 years. This includes a growing base of some 483,000 commercial, residential, and industrial customers.

"Now we monitor the whole province, everything from power supplies, right through transportation equipment like the microwave and fiber."

With the responsibility to produce and distribute over 13,000 gigawatt hours of electricity a year, a reliable network is priceless for Nova Scotia techs. Throughout the province, thousands of kilometers of transmission and distribution lines are used to deliver power. With their current SNMP manager becoming obsolete, it was time for Nova Scotia Power to hunt for a new, reliable monitoring system to serve on the front lines of their network. Richard Boutilier and Richard Itiveh share how Nova Scotia Power turned to DPS monitoring for the answer.

Richard Boutilier
Richard Boutilier
Electronics Technician
Nova Scotia Power
Richard Itiveh
Richard Itiveh
Telecom Engineer
Nova Scotia Power

"I inherited the old system from the guy that retired," said Boutilier, an Electronics Technician. "He pretty much built it, and I had to maintain it." Keeping pace with the growing network, approximately 80 NetGuardians are now deployed throughout the network. "It wasn't quite so many when I first started. Now we monitor the whole province, everything from power supplies, right through transportation equipment like the microwave and fiber."

"I can see what with T/Mon, we'll be able to store data that will help us track the reliability of our system"

When taking over the "old system," Boutilier didn't anticipate their current SNMP manager becoming obsolete. Their concern was finding a suitable replacement that would maintain their current level of network monitoring, while leaving room to add more levels of protection. "We wanted more visibility - a more user-friendly system for our techs," Itiveh said.

The Answer: T/Mon NOC
With DPS NetGuardians already deployed in their network, Nova Scotia turned to DPS for a better look at the T/Mon Alarm Management System. "I can see what with T/Mon, we'll be able to store data that will help us track the reliability of our system," Itiveh said. "We're now at DPS to complete training. We just purchased a T/Mon, and it's going to replace our obsolete (SNMP manager)."

Process and export history reports from T/Mon to track and pin-down network problems
Process and export history reports from T/Mon to track and pin-down network-affecting issues

"With T/Mon, we'll be able to have records that say this alarm keeps coming in from this system at this site, and happens for several days, months or years."

Factory Training at DPS Headquarters helped Boutilier and Itiveh decide where they want to see this new alarm system go. One item on Boutilier's list is to reduce truck rolls for basic maintenance items "With the implementation of the T/Mon, I'd like to start doing things like weekly or monthly maintenance on our generators," Boutilier explained. "We physically have to go to the site and do that now, so it would be nice to have that kind of control."

T/Mon History Reports Can Help Save Time and Money
Looking to help cut costs with T/Mon in place, Itiveh plans on using T/Mon historical data to pin down common network problems. "With T/Mon, we'll be able to have records that say this alarm keeps coming in from this system at this site, and happens for several days, months or years," Itiveh said. "Down the road, we'll be able to see we've got a flaky link." Trending analysis will help Nova Scotia Power identify and prevent network-affecting issues.