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Your NetGuardian is one of your most powerful devices protecting and monitoring your critical infrastructure.
This Techno Knowledge paper will show you how to upgrade your NetGuardian's firmware using the craft port on the front of the device.
This techno knowledge paper can help you if:
Quick Reference Chart
|For more details, review the troubleshooting checklist.
|**Note: If you have a NetGuardian G2 choose the item that simply says "NetGuardian." If you're not sure what kind of unit you have, (1) read the silk-screen on the front of the device or (2) check the part number.
|Scroll down to the bottom of the page to
find the latest ComLoader software.
|Browse your computer to find the firmware .tsk file you saved to your PC.
|Click "OK" after changing the COM Port Settings
|Menu button on NetGuardian.Another way to reboot NetGuardian is to remove the refuse, then replace it.
|Press the arrow keys to toggle through the
menu until you see "Reboot."
|Press "Sel" to reboot.
|You will see the phase number increase and the
Completion percentage go up.
|You should see this dialog box when finished.
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