Connecting to Netguardian Craft Port

Problem: Unable to Connect to craft port of NetGuardian 832A

Platform: NetGuardian 832A

The NetGuardian is designed to be turned up using the craft port, and it is essential to make sure that you know how to perform this procedure in order to successfully deploy NetGuardian 832A remotes.

This techno knowledge paper can help you if: You are attempting to connect to the craft port of NetGuardian 832A.

Quick Reference Chart.


flow chart

Troubleshooting Checklist

craft port

Verify that you are using the correct DB9 cable

Launch Terminal Emulator program.

Set up Terminal

new connection
COM1 Properties

Ensure that "CRF" LED flashes red.

Type "DPSCFG" for password prompt.

password prompt

Alternate Procedure

If the above step does not give you a password prompt, you may not be typing fast enough, and can follow the option outlined below.

run config

Activate the Configuration menu.

Perform configuration tasks.


If you continue to have issues connecting to the craft port of your NetGuardian 832A, please contact DPS Telecom Tech Support.

See Also:

Configuring a NetGuardian via USB

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