8207

Connecting to Netguardian Craft Port

Problem: Unable to Connect to craft port of NetGuardian 832A

Platform: NetGuardian 832A


The NetGuardian is designed to be turned up using the craft port, and it is essential to make sure that you know how to perform this procedure in order to successfully deploy NetGuardian 832A remotes.

This techno knowledge paper can help you if: You are attempting to connect to the craft port of NetGuardian 832A.


Quick Reference Chart.

START HERE

flow chart

Troubleshooting Checklist

craft port

Verify that you are using the correct DB9 cable

Launch Terminal Emulator program.

Set up Terminal

new connection
com1
COM1 Properties

Ensure that "CRF" LED flashes red.

Type "DPSCFG" for password prompt.

password prompt

Alternate Procedure

If the above step does not give you a password prompt, you may not be typing fast enough, and can follow the option outlined below.

run config

Activate the Configuration menu.

Perform configuration tasks.

pinouts

If you continue to have issues connecting to the craft port of your NetGuardian 832A, please contact DPS Telecom Tech Support.

See Also:

Configuring a NetGuardian via USB
Learn More

DPS is here to help.

1-800-693-0351

Have a specific question? Ask our team of expert engineers and get a specific answer!

Ask an Expert DPS Telecom Get a Fast Answer!

Click here for more information.

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600