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Last month it was the blackout. This month it's Hurricane Isabel, which cut off power and disrupted phone service in several southeastern states. Two major disasters in a row is a huge test of the telecom industry's emergency preparedness.
With the help of a Fortune 500 research firm, we've put together a 90-page orientation titled "The 2002 Telcom Trends and Risks Report."
The researchers noted 6 trends and 8 major risks facing those responsible for keeping the network running. Additionally, they detailed 11 steps that leading companies have identified to stay successful and keep their networks running.