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How to Upgrade Your IT Infrastructure for AI Without Compromising Your Remote Site Monitoring

By Andrew Erickson

July 18, 2025

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Artificial intelligence is here - and it's growing. AI and machine learning (ML) have transformed what's possible just about everywhere.

Predictive analytics, anomaly detection, and real-time automation are helping organizations strengthen operations, reduce costs, and make smarter decisions. But for IT professionals who manage physical infrastructure - especially at remote sites - this wave of innovation raises some big questions:

  • Is your current infrastructure compatible with AI-powered tools?
  • Can your remote sites deliver the clean, real-time data AI needs?
  • Are your systems flexible enough to grow with this evolving technology?
  • Do you have enough power to cover what AI requires?

If you're working with aging infrastructure, legacy alarm systems, or disconnected tools, the answer is likely: not yet.

But that's okay. You don't need to rip and replace everything. You just need to upgrade the right pieces to support your AI strategy. You need to do it without introducing complexity, risk, or new compatibility issues.

Let's break down how to do so. We'll look at the points highlighted in IoT For All's article on optimizing IT infrastructure in the age of AI.

AI Integration

AI Can Transform IT Infrastructure, But You Need the Right Foundation

We're not talking about hypotheticals anymore. The benefits of AI are real, and they're already delivering results:

  • According to McKinsey (a global management consultant), GenAI could add up to $4.4 trillion to the global economy every year.
  • AI has the potential to automate up to 50% of work activities by 2030.
  • Organizations using AI-powered predictive analytics are saving on energy costs, improving system uptime, and making faster decisions.

But there's a catch: AI doesn't work in a vacuum.

If your infrastructure isn't giving you real-time visibility, clean data, or reliable control, your fancy new AI models won't work as promised. They'll be making decisions based on outdated inputs. Even worse, they could be deciding based on no data at all.

This is especially important for organizations managing telecom networks, utility substations, transportation systems, and government facilities. At these mission-critical sites, bad data can have real-world consequences like lost revenue, service outages, or even public safety risks.

5 Common Problems That Block AI Integration at Remote Sites

Most IT infrastructure wasn't built with AI in mind. If you've got remote locations, there are five common issues that can stall - or completely derail - your AI plans:

1. No Real-Time Data Collection

AI thrives on up-to-the-minute information. However, many remote sites rely on old gear that only provides basic SNMP v1 traps. Even worse, some gear doesn't send alerts at all unless something fails catastrophically.

2. Legacy Devices That Can't Talk to Modern Systems

If your HVAC units, rectifiers, or generators don't support standard protocols like SNMPv3 or MODBUS, your AI tools can't talk to them (or even make decisions and predictions based on their statuses). That leaves big blind spots in your data landscape.

3. No Automation at the Edge

AI is great at recommending actions, but if your infrastructure can't execute them remotely (like switching HVAC roles or toggling equipment), you're still stuck sending someone to the site. That wastes your time and your budget money.

4. Security Risks and Compliance Gaps

When older gear connects to cloud-based AI platforms without proper encryption or access control, you increase your attack surface. That's a big risk if you're subject to NERC CIP, HIPAA, or other compliance standards.

5. Manual Processes That Don't Scale

If your alarm responses, device configurations, or site checks still require human intervention, you won't get full value from your AI investment. Manual processes are bottlenecks, and AI can't fix that on its own.

So, how do you solve these problems without ripping out everything and starting over?

Create an AI-Ready Remote Site

Before we talk about specific products, let's define what success looks like. A remote site that's truly ready for AI should have:

Smart Monitoring Hardware

Your RTUs (remote telemetry units) should collect and report alarms, analog readings (voltage, current, temp, humidity), and device states in real time. It's even better when you have local logic that supports automation and alarm filtering.

Open Protocol Support

You need support for secure, modern standards like SNMPv3, HTTPS, and MODBUS/TCP. This makes your site compatible with today's AI platforms and tomorrow's upgrades.

Edge Computing Capabilities

The best sites don't just gather data, they also process it locally. This allows for fast, autonomous responses to environmental changes or device anomalies.

Flexible I/O and Expansion Options

You don't want to swap out hardware every time you add a sensor. Your infrastructure should grow with your needs, not limit them.

Secure Remote Access

Your team should be able to view status, control devices, and update settings from anywhere (without compromising security).

When you have all of this in place, integrating AI becomes much easier. Instead of working around infrastructure limitations, your AI systems can plug in and start delivering real value the way they were intended.

Build the Right Foundation, Then Add AI

This is exactly why we design our products the way we do. At DPS Telecom, we've spent more than 30 years helping organizations monitor and manage remote sites. And we've learned one thing: no two sites are alike (no matter how much "standardization" is attempted).

You might have legacy gear in one cabinet, modern sensors in another, and a wide mix of HVAC controllers, UPS systems, and generators across your network. Our job is to help you unify all of it and prepare for the future.

DPS Gear Makes Your Infrastructure AI-Ready

With the right gear, you can harness AI to unlock major gains such as faster responses, smarter maintenance, and lower costs. But AI is only as powerful as the data it receives. That's why having dependable, real-time infrastructure monitoring is critical.

DPS devices bridge that gap by feeding your AI systems with clean, structured, and timely data. This enables functions like automation, predictive analytics, and better decision-making across your network.

NetGuardian RTUs: Reliable Data Collection at the Edge

Our NetGuardian family of RTUs gives you the visibility and control you need, no matter how complex your site is.

Popular models include:

  • NetGuardian 832A G6 - Flagship unit with high-capacity I/O, modular expansion, and secure protocol support.
  • NetGuardian 216 G6 - Medium-capacity RTU with web interface and flexible alerting.
  • NetGuardian DIN - Compact, DIN-rail mountable RTU ideal for small sites or tight spaces.

All G6 NetGuardians offer:

  • SNMP v1/v2c/v3 support
  • HTTPS/TLS-secured web interface
  • Analog and discrete inputs
  • Control relays
  • Email, SNMP, voice call, and text notifications

You'll be able to collect the clean, timestamped data your AI systems need - right from the edge.

G6 HVAC Controller: Smart Environmental Control

Want to reduce your carbon footprint and make your sites AI-ready? Start with your HVAC systems.

Our G6 HVAC Controller gives you precise environmental control with built-in intelligence. It supports:

  • Lead-lag HVAC rotation
  • Comfort Mode for on-site techs
  • MODBUS/RS485 and SNMP integration
  • Real-time monitoring of temperature, humidity, and unit status
  • Web interface for easy setup (no software required)

You can program logic to automatically switch HVAC units and alert you when performance drops.

Pair this with your AI analytics platform. You'll get predictive maintenance and smarter energy use across your network.

Protocol Mediation: Bridge the Gap Between Old and New

AI tools don't always play nice with legacy gear. But instead of replacing every device, you can use DPS protocol mediation to convert and normalize data.

For example:

  • Convert SNMPv1 traps to SNMPv3
  • Bridge MODBUS serial devices to your IP network
  • Normalize alarm formats across different manufacturers

These solutions make your entire infrastructure AI-compatible without blowing your budget on replacements.

From Manual Checks to AI-Driven Maintenance

Let's say you manage 75 remote sites, each with a mix of legacy telecom equipment, newer sensors, and basic SNMP-capable gear. Your goal is to integrate an AI platform to predict equipment failures, reduce power consumption, and automate maintenance scheduling.

Here's what we'd recommend:

  • Install NetGuardian RTUs at each site to collect alarms, analog data, and relay states.
  • Use the G6 HVAC Controller to monitor and control HVAC units for energy savings and uptime.
  • Add protocol mediation to bring older serial devices online with your central platform.
  • Integrate T/Mon or your preferred SNMP manager to view all alarms in one place and feed clean data into your AI platform.
  • Configure automated logic so minor issues are handled locally. Major problems will be escalated immediately.

Now your AI tools have access to real-time, reliable data - and your sites can respond to events right away.

Don't Wait for a Failure to Start Modernizing

AI is not optional anymore. It's becoming a core part of IT operations - and your infrastructure needs to support it.

Here's the good news: you don't need to do it all at once. You just need to start with the right upgrades that build a solid foundation for automation, efficiency, and scalability.

At DPS, we're here to help you do exactly that. Whether you need 2 sites upgraded or 200, we'll help you build a roadmap that balances cost, compatibility, and capability.

Let's Talk About Your Project

If you're responsible for IT infrastructure at remote sites - and you're exploring how AI can help - you don't have to figure it out alone.

We've helped telcos, utilities, railroads, and government agencies modernize their monitoring systems without sacrificing reliability or blowing their budgets.

Let's have a quick online meeting. I'll walk you through the right gear, share real-world examples, and help you make smart, future-ready decisions.

Call me at 559-454-1600
Or email: sales@dpstele.com
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Andrew Erickson

Andrew Erickson

Andrew Erickson is an Application Engineer at DPS Telecom, a manufacturer of semi-custom remote alarm monitoring systems based in Fresno, California. Andrew brings more than 18 years of experience building site monitoring solutions, developing intuitive user interfaces and documentation, and opt...