You need to see DPS gear in action. Get a live demo with our engineers.
Have a specific question? Ask our team of expert engineers and get a specific answer!
Sign up for the next DPS Factory Training!
Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.Reserve Your Seat Today
Do you have legacy equipment such as RTUs in your alarm system? If so, you are not alone. You might be surprised to learn that most major organizations still incorporate legacy devices in their systems.
As new technology rolls out the required equipment to monitor it must keep up with it. I am currently working with a client that has legacy RTUs that he doesn't want to get rid of yet. We offered further semi-customization to a NetGuardian that enables his legacy RTUs to have remote monitoring and control capabilities.
This is achieved through protocol and interface mediations, allowing seamless communication between legacy and newer devices. Our client has the plans and budget to do a legacy RTU replacement, but his organization has other priorities first.
My client had a concern that he needed to address...
Part of my concern is that my organization doesn't want to break up the staff's workflow by introducing new equipment that they'll get frustrated with. Do you have a workaround for this? What can you offer?
Legacy to modern equipment integration can understandably become a concern for you. These are problems that come with looking to upgrade your equipment...
I assured my client that we have dealt with the same type of concern multiple times in the past...
I completely understand your concern. It is only human nature to resist change and I get where the concern for upsetting your in-house crew comes from. We offer you very detailed and easily read documentation. We also offer your in-house crew demonstrations and training to help get them accustomed to the new equipment as easily and quickly as possible. We also offer tech support from industry experts who have been with us for over 40 years. I completely understand your concerns and they are quite common, we have dealt with them successfully multiple times before.
With the right alarm monitoring system manufacturer, your legacy equipment is not useless. This is done by integrating newer equipment with legacy equipment through device and protocol mediation. A good manufacturer will also help you integrate newer equipment into your alarm monitoring system without needing to completely throw out your older system.
Finding a manufacturer that enables you to integrate newer equipment with legacy equipment in your facility is important because it future-proofs your scalability. Beware of manufacturers that offer a one-and-done solution with no future flexibility. An inflexible manufacturer will make your system obsolete in the future.
Here are the key factors that you can use to identify a good alarm monitoring system manufacturer...
It's important to emphasize that you do not want a manufacturer that makes you feel like you're buying equipment off the shelf. You want a manufacturer that will be flexible with your needs and even offer you customizable equipment. If you feel like your manufacturer acts more like a distributor then it's time to look elsewhere.
Due to DPS Telecom (est. 1986), being a manufacturer that can mediate protocols, and integrate with legacy equipment, my client did not need to worry about future-proofing his scalability and upgrades.
We are proud of our ability to make you feel like we are your engineer. We also allow you peace of mind by...
We understand that it is human nature to hate change. While you may be concerned with your staff resisting new equipment integrations into your system due to them being comfortable with older ones, we guarantee you that our expert demonstration and instructions will leave your staff feeling confident and satisfied with their ability to navigate the new equipment.
After my client was happy with what he saw and heard, we drafted him a proposal that he asked us to not share for the sake of his privacy. The contents of the proposal however included things such as...
At DPS Telecom we want you to find the perfect solution for yourself. This is achieved with our flexibility and willingness to support you and your budget. Whether it be form factors, environmentals, infrastructure, etc. We are here for you and able to help your business stay at the front of industry advancements.
If you have any questions, please reach out and I will do my best to point you in the right direction.
Call me at 1-800-693-0351 or E-mail me at firstname.lastname@example.org