What happens when your alarm management system constantly bombards your staff with status events and non-alarms that require no action other than an acknowledgement?
Your staff becomes desensitized to alarm reports, and they start to believe that all alarms are nonessential alarms. The staff stops responding to ANY alarm - even critical alarms - defeating the function of the alarm management system.
These self-defeating, nonproductive alarms are called 'nuisance alarms', and they can have devastating effects. An advanced monitoring system will have features that filter out nuisance alarms, so your staff can stay focused on preventing serious threats to your network.
Nuisance alarm filtering includes features like:
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