News and Press Information
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Infrastructure Management Plays a Critical Role in your Network Operations
[Tuesday, April 29th, 2008]
Learn how infrastructure management, and primarily network management, affect your ability to do your job well...
"New Techno Knowledge Paper: "Supplement SNMP and other alarms by Setting up Cell Phone and Pager Notifications"
[Wednesday, April 23rd, 2008]
Tired of missing SNMP and other alarms because you're away from your workstation. Wish you could get automatic alerts out in the field? The NetGuardian 832A allows you to send alarm notifications to eight devices, including email, cell phone, and pager. Alphanumeric pager notifications are especially useful, as you can receive detailed alarm descriptions right from the field. Learn how to setup automatic notifications from your NetGuardian RTU...
MIB (SNMP) FAQ
[Tuesday, April 22nd, 2008]
Answers to SNMP MIB questions that will enhance your understanding of this key SNMP concept...
NetGuardian Product Family Offers Critical Remote Provisioning Capability
[Friday, April 18th, 2008]
Learn about the powerful remote provisioning capabilities of DPS Telecom remotes...
Critical Factors for Selecting a Fault Reporting System
[Thursday, April 17th, 2008]
Your fault reporting system has a direct effect on network maintenance expense, as you rely on the information it provides to dispatch technicians with the right tools and knowledge to fix problems in just one site visit. Learn how to select a fault reporting system...
Remote Terminal Unit (RTU) FAQs...
[Wednesday, April 16th, 2008]
"Out of Band" Access FAQs
[Tuesday, April 15th, 2008]
"Out of Band" access provides you with a backup path in case of a network communication failure...
"Ready For A TBOS-SNMP Makeover?" "Ready For A TBOS-SNMP Makeover?" "Ready For A TBOS-SNMP Makeover?"
[Tuesday, April 15th, 2008]
Are you frustrated because you can't see TBOS alarm detail? What if you could fully capture the TBOS data from your equipment and convert it to contemporary SNMP traps (even SNMPv3)? You need more than just a "major" or "minor" notification so you can quickly send the right tech with the right tools. Turn your old-format TBOS data into modern SNMPv3 traps with this easy-to-use mediation device...
Temperature Alarm Capability is a Critical Part of Your Alarm Monitoring
[Monday, April 14th, 2008]
It is critically important to monitor the temperature levels at your remote sites. To get the most detailed visibility of site temperature, you need a temperature alarm remote that monitors four separate analog thresholds...
DPS Deployment Support Ensures Smooth, Hassle-free Monitoring Operation
[Friday, April 11th, 2008]
Learn about DPS training and turn-up assistance...
"Worried About Your Legacy Alarm System Crashing? Use This Master To Upgrade To A Modern SNMP System..."
[Friday, April 11th, 2008]
Do you have a plan in case the legacy equipment you've just acquired crashes? You know that upgrading your remotes and master all at once will take a huge bite from your budget and manpower resources, but your aging system is on its last legs. What if you could upgrade your legacy gear one step at a time, and control the pace and expense? This multi-user, multi-protocol master can squeeze every last drop from those legacy remotes...
RTU Tutorial
[Thursday, April 10th, 2008]
Do you know these 23 RTU secrets that can protect you from painful downtime? You'll learn all 23 here in this comprehensive RTU tutorial...
T/Mon NOC - An Effective DNP3 Master
[Wednesday, April 9th, 2008]
The NetGuardian 832A Remote Terminal Unit...
[Tuesday, April 8th, 2008]
Review the key advantages of this time-tested, powerful RTU...
Environmental Monitoring Reduces Network Vulnerability
[Monday, April 7th, 2008]
Your essential remote site equipment can be brought down by environmental factors like high temperature, humidity, flooding, fire, and more. Learn how to make sure that DOESN'T happen...
"Leave SNMP RTU Warranty Hassles Behind With This New Protection Plan..."
[Friday, April 4th, 2008]
Are you doing everything in your power to protect your DPS remote telemetry units (RTUs)? It's tough to manage your sites and worry about RTU maintenance at the same time. Imagine the ultimate level of equipment protection that protects you from bothersome maintenance time and expense. This new protection plan will safeguard your mission-critical RTUs for up to 7 years...
SNMP Trap FAQs
[Wednesday, April 2nd, 2008]
Learn the answers to important SNMP trap questions here in this collection of FAQs...
"Wish You Could Directly Access Your Alarm Master On-Site? Now You Can with the New T/Mon KVK..."
[Wednesday, April 2nd, 2008]
Are you tired of walking back to your PC to view and manage your network alarms? Do you have to install another workstation to view alarms or perform administrative functions from your rack? DPS Telecom announced today the release of a new accessory in their T/Mon alarm master product line. The new rack-mount T/Mon Keyboard Video Kit (KVK) package enables you to access your T/Mon NOC alarm master right from your equipment rack, allowing you to conveniently manage your alarms on-site...
Network Management FAQs
[Tuesday, April 1st, 2008]
Learn about fundamental network management concepts...
Axia Protects the Alberta SuperNet With Advanced Alarm Monitoring and Building Access Control
[Tuesday, April 1st, 2008]
Axia is an "operator of operators," providing broadband connectivity to service providers and provincial government customers throughout urban and rural Alberta, Canada. With such a vast territory, effective alarm monitoring was particularly important for Axia. Not only did Axia need to receive detailed environmental alarms, but their business model also necessitated robust building access control. "Our most Northern sites can get as cold as 46 degrees below zero - Celsius!"...
Before You Invest In Your Next SNMP Remote, Be Sure It Can Do These 12 Things...
[Thursday, March 27th, 2008]
Are you in the market for a new, more advanced SNMP remote? No one wants to make an uninformed choice. What if there was a list of everything you should look for to get the most out of your next remote purchase? This list explains the 12 most crucial functions and capabilities you need to squeeze the most value out of your next SNMP remote.
A Complete Introduction to SCADA Concepts
[Tuesday, March 25th, 2008]
SCADA monitoring and control can save you a lot of money and increase profitability... but your SCADA implementation can be a sinkhole of cost overruns, delays and limited capabilities. This Tutorial will explain the essentials of SCADA technology, give you guidelines for evaluating SCADA technology and help you decide what kind of SCADA system is best for your needs.
"Do You Know Enough About Monitoring Your Telecom Switch?"
[Tuesday, March 25th, 2008]
Switch monitoring plays an essential role in your overall network health. Do you know enough about it to make the right decisions?
Review This Introduction to MIB (SNMP) concepts...
[Monday, March 24th, 2008]
DPS Remotes that Integrate with your "NetCool" SNMP Manager
[Friday, March 21st, 2008]
NetCool SNMP Managers are just a few of several SNMP managers that we guarantee to integrate with DPS Telecom SNMP remotes...
An Introduction To SCADA Programming concepts...
[Friday, March 21st, 2008]
Therefore, SCADA system development involves programming at various levels. In SCADA programming, data is collected at the RTU and...
The New High-Capacity NetGuardian 864A - View Product Page Now...
[Thursday, March 20th, 2008]
Very High Alarm Capacity (64 Points). Wireless (GSM/CDMA) Connectivity. SNMPv3. This new RTU doubles the capacity of the 832A G5.
Solutions for Network Reliability: Point and Click GUI, ASCII Alarm Monitoring...
[Thursday, March 20th, 2008]
When you consider that over 50% of network outages are caused by network failures, you must have adequate network monitoring equipment to remain competitive in your industry. Learn about this Point and Click Master interface and ASCII alarm monitoring...
How to Choose the Most Effective Alarm Monitoring Solution
[Wednesday, March 19th, 2008]
When choosing an alarm monitoring solution, it is important to make sure the following features are included...
The Remote Terminal Unit (RTU) Glossary...
[Tuesday, March 18th, 2008]
Key Remote Terminal Unit (RTU) terms and phrases...
New White Paper: Telecom Switch Monitoring
[Friday, March 14th, 2008]
Monitoring your switch is a big job. So is replacing embedded monitoring lost when transitioning to a soft switch. This new white paper teaches you how to select the best monitoring equipment available. Use it to protect your revenue and slash your costs...
What to Look For in an Alarm Master...
[Thursday, March 13th, 2008]
10 key elements to look for when evaluating snmp masters...
"SNMP Hardware, Software, and Expertise..." - A Letter from President Eric Storm
[Thursday, March 13th, 2008]
MIBS, SNMP, Traps, Compile, Inform, GET, SET, and Manager are all parts of a successful SNMP implementation. Depending on your position, these items might be things that go on behind the scenes, or you might be in the front lines of implementation...
Are Your Sites Growing Beyond Capacity? This New SNMPv3 RTU Offers 64 Additional Discrete Alarm Inputs...
[Wednesday, March 12th, 2008]
Is your network growing faster than you can manage? Is your supply of available discrete alarms dwindling dangerously low? What if you could use your existing equipment to help manage your growing network? This new expansion option can quadruple your SNMP alarm point capacity...
TL1 FAQs
[Wednesday, March 12th, 2008]
Get the answers to your burning TL1 protocol questions...
DPS Telecom Announces the New NetGuardian 864A RTU
[Wednesday, March 12th, 2008]
DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that they have released a valuable addition to their line of high-quality RTUs. The 64-point NetGuardian 864A builds on the strength of the NetGuardian platform and has more alarm capacity than ever before...
DPS Remotes Integrate Seamlessly with your "HP Openview" SNMP Manager - Guaranteed
[Tuesday, March 11th, 2008]
HP Openview is just one of several SNMP managers that we GUARANTEE to work with DPS Telecom SNMP remotes...
What is SCADA? Find Out Here, Now...
[Tuesday, March 11th, 2008]
Learn about this alarm and control process...
The 2008 DPS Product Showcase
[Tuesday, March 11th, 2008]
This guide is pack with alarm monitoring solutions that cut your workload and slash your costs. Find SNMP remotes, wireless (GSM/CDMA) connectivity, full-powered alarm masters, and much more...
DPS Remotes will Integrate with your "WhatsUp Gold" SNMP Manager
[Monday, March 10th, 2008]
WhatsUp Gold is just one of several SNMP managers that we guarantee to integrate seamlessly with DPS Telecom SNMP remotes...
Solve All Your SNMP MIB Problems With These 5 Expert Tactics...
[Monday, March 10th, 2008]
Is your monitoring being disrupted by SNMP MIB problems? How much time and money have you sacrificed trying troubleshoot your equipment? Imagine the time you would save if you had expert solutions to your SNMP MIB problems? Here, you'll find the easy-to-follow solutions to the 5 most common problems...
Alarm Master Review: T/Mon NOC and T/Mon SLIM
[Monday, March 10th, 2008]
The T/Mon NOC alarm master integrates all your alarm inputs to a single platform. T/Mon SLIM is a new model of the T/Mon Alarm Management Platform, scaled to the needs of small, local and regional networks.
Why Pay a Tech For Unnecessary Work? Get SNMP Traps Right From Your MDF With This Device...
[Friday, March 7th, 2008]
Are you racking your brain, trying to find an easy way to get SNMP traps from your MDF? It's grueling work having to collect all the wires at your Main Distribution Frame. What if there was a way to skip the unnecessary rewiring and still get the SNMP traps you need? This remote alarm block and RTU combo can solve your problem....
SNMP Managers Knowledge Base
[Friday, March 7th, 2008]
Learn which DPS RTUs are guaranteed to integrate seamlessly with your SNMP manager...
Do You Have the Right Information to Successfully Implement SNMP-based Alarm Monitoring in Your Network?
[Thursday, March 6th, 2008]
This SNMP Tutorial White Paper will show you how...
DPS Remotes Integrate Seamlessly with your "HP Openview" SNMP Manager
[Thursday, March 6th, 2008]
IBM Openview is just one of several SNMP managers that we guarantee to work with DPS Telecom SNMP remotes...
Enhanced Network Reliability is a Competitive Advantage
[Thursday, March 6th, 2008]
Network reliability is the crucial driver of customer satisfaction. It doesn't matter how low your prices are - if your network services are not reliable, you will drive customers away. Learn more...
DPS Remotes Integrate Seamlessly with your "iReasoning" SNMP Manager
[Thursday, March 6th, 2008]
iReasoning is just one of several SNMP managers that we guarantee will work with DPS Telecom SNMP remotes...
The New NetGuardian 832A G5 - View Product Page Now...
[Monday, March 3rd, 2008]
High Alarm Capacity. Wireless (GSM/CDMA) Connectivity. SNMPv3. This new RTU has it all...
DPS Announces Enhanced Building Access System That Integrates With Existing Monitoring Solutions
[Wednesday, February 27th, 2008]
DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has released an enhanced Building Access System that seamlessly integrates with the T/Mon NOC alarm management platform.
SNMP Remotes that will Integrate with your "Kiwi" SNMP Manager -Guaranteed
[Thursday, February 21st, 2008]
Kiwi is just one of several SNMP managers that we guarantee to function with DPS Telecom SNMP remotes...
DPS Remotes Integrate with your "Megasys" SNMP Manager - Guaranteed
[Wednesday, February 13th, 2008]
Megasys SNMP Managers are just a few of several SNMP managers that we guarantee to work with DPS Telecom SNMP remotes...
"SNMP: A Way of Life at DPS..." - A Letter from President Eric Storm
[Friday, February 8th, 2008]
At DPS, SNMP isn't just a 4-letter acronym, it's a way of life. We support it in our alarm management platforms, in our remotes, in our Factory Training, in our newsletters, in our informative website, in our ongoing engineering, and (of course) in our popular white papers...
DPS Telecom Releases SNMPv3 Update to the Legendary SNMP Tutorial White Paper
[Friday, February 8th, 2008]
DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that they have released an update to their most popular white paper: SNMP Tutorial. The new edition of the white paper has been updated for SNMPv3, the newest version of SNMP.
Do You Know the Difference Between SNMPv1, SNMPv2c, and SNMPv3?
[Thursday, February 7th, 2008]
When you look at product summaries and specifications for a device, do you consider all versions of SNMP to be the same? Although they might seem quite similar, there are actually some big differences that can get you into trouble if you're not careful. Imagine how much safer it would be to know the fundamental differences between SNMPv1, SNMPv2c, and SNMPv3. This quick article teaches you exactly what you need to know in less than 3 minutes...
All SNMP Managers are Not Created Equal - 13 Ways to Choose the Right One...
[Wednesday, February 6th, 2008]
Did you think carefully when you picked your SNMP manager, or did you just pick the first one you found? Maybe you "inherited" a manager when you changed jobs. Whatever the reason, you're probably not positioned as well as you should be when it comes to SNMP. Think for a second about how much easier it would be with your SNMP manager working constantly to help you. This list of 13 Key SNMP Manager Functions teaches you how to select the best possible SNMP manager...
Techno Knowledge Paper - How to Setup the SNMP Trap Processor in T/Mon
[Tuesday, February 5th, 2008]
What advanced functionality would you like your SNMP manager to have? Multi-protocol integration? Cell phone and email notifications? Automatic response triggers? Imagine how much easier your job would be with these and other hyper-effective tools. This Techno Knowledge Paper teaches you how to set up T/Mon's robust SNMP Trap Processor...
This Wireless SNMPv3 Remote Works Where Others Can't...
[Monday, February 4th, 2008]
Think of all of your sites where you don't have alarm transport. Now think of all the others where you need a redundant alarm-reporting path. What if you could tackle both of those problems without adding costly new infrastructure? With this new RTU, you can...
TechBits: 10 Quick FAQ's to Optimize Your Monitoring
[Tuesday, January 29th, 2008]
Whenever DPS support technicians solve a problem for a client, they log it in our support database. These "TechBits" are quick FAQ's for solving common technical issues, and reviewing them regularly can dramatically improve your monitoring efficiency.
Client Best Practices: Using Derived Alarms for Advanced Generator Monitoring
[Tuesday, January 29th, 2008]
At our inaugural T/Mon Users Group meeting, we discussed some excellent monitoring best practices with our clients. Two of them are applications of derived alarms, and they can vastly improve your visibility of your mission-critical generators.
TechBits: January 2008
[Thursday, January 24th, 2008]
Quick FAQs for fine-tuning your monitoring...
Provide Fast LAN Access to More Devices - Without Eating Up Rack Space
[Wednesday, January 23rd, 2008]
Wondering how to provide a fast network connection to more devices without eating up budget and rack space? You've looked at dedicated switch options, but that means extra purchasing and extra space requirements that you just can't afford. Learn more about this new solution...
Does your Vendor Provide These 3 Levels of Product Customization?
[Tuesday, January 22nd, 2008]
Have other vendors been unable to fulfill your feature requests that will to make your network monitoring easier? Do your sites present unique challenges that you've been struggling to find a solution for? You shouldn't have to sacrifice comprehensive network visibility just because your current vendor can't provide you with a custom-built monitoring solution...
How to Modernize Your Monitoring right from your desk - all without spending a dime...
[Monday, January 21st, 2008]
Do you know how to get the most up-to-date monitoring system to protect your network? Maybe you haven't been looking for ways to upgrade your monitoring system because you've already used up your budget. It's that kind of thinking has caused you to miss this quick, no-cost monitoring upgrade...
Meet the DPS Technical Support Team...
[Thursday, January 17th, 2008]
DPS Telecom offers 24x7x365 technical support to every client. When you call Tech Support, you're connected with an experienced engineer who understands your system and can help you resolve it quickly. Meet the team that solves your toughest monitoring problems...
How to Squeeze High Alarm Capacity and SNMP Reporting into VERY small rack space...
[Thursday, January 10th, 2008]
Are you DESPERATE for more rack space at your remote sites? Imagine how much easier it would be if you could install multiple devices in just 1 rack unit. Now you can. Your high-capacity SNMP RTU, terminal server, hub, and more won't eat up your valuable rack space any longer. This changes everything...
Got an SNMP Manager? Make Your Life Easier with These RTUs...
[Wednesday, January 9th, 2008]
When you deploy new RTUs, the LAST thing you want to do is fight to get them integrated with your SNMP Manager. Wouldn't it be 10 times easier if you knew that your new RTUs were field-proven to work with your exact SNMP Manager? This list of SNMP Managers that are guaranteed to integrate will save you hours of labor...
These Senior Techs Upgraded Their Legacy Gear and Saw Their Efficiency Skyrocket. See How You Can Do It Too...
[Tuesday, January 8th, 2008]
Are you struggling to deal with outdated legacy equipment? Chuck Thomas and Roberto Deleon are Senior Communications Technicians at a major electrical company, and they squashed their legacy troubles with a well-timed master upgrade. Their new master puts all of their alarms from all of their equipment onto one comprehensive screen...
Juggling a Separate Screen for Your SNMP Alarms? This Will Make You Jump for Joy...
[Monday, January 7th, 2008]
Working with multiple incompatible alarm masters just plain stinks. You need more labor and more training and you're STILL struggling to keep up. Imagine how perfect it would be to have every single alarm on one comprehensive master. Your SNMP, legacy, ASCII, and other alarms would all appear in one complete network view...
SNMP Remotes that are Guaranteed to Integrate with your "SNMPc" SNMP Manager
[Friday, December 28th, 2007]
SNMPc is just one of several SNMP managers that we guarantee to work with DPS Telecom SNMP remotes...
Happy Holidays from DPS Telecom...
[Tuesday, December 25th, 2007]
From all of us at DPS, best wishes for a happy and prosperous New Year...
Client Best Practices: Poll a NetGuardian Over Serial Using Another NetGuardian...
[Friday, December 21st, 2007]
DPS has clients around the world, and they're a great source of new monitoring best practices. In this month's Client Best Practices, learn advanced applications for NetGuardian terminal server functionality...
Merry Christmas from the Tech Support Team!
[Friday, December 21st, 2007]
This year, we've worked hard to offer you the best possible technical support. Throughout the remainder of 2007, and into 2008, we'll continue working with you to solve all of your monitoring problems...
December 2007 Tech Bits
[Thursday, December 20th, 2007]
Quick FAQ's to Optimize Your Monitoring...
Achieve Enhanced Security By Configuring Your NetGuardian 832A for SNMPv3 Monitoring
[Wednesday, December 19th, 2007]
The NetGuardian 832A G5 now allows you to monitor SNMP v3, providing you with enhanced security via message encryption. Learn how to set up your SNMPv3 monitoring using NGEdit or the NetGuardian 832A G5 web broswer interface...
Get Answers to All of Your Tech Support Questions at DPS Telecom Factory Training...
[Monday, December 17th, 2007]
At DPS Telecom, we strive to offer you the best technical support available. As a part of our commitment to better serving our clients, we offer our four-day Factory Training course several times a year...
New Techno Knowledge Paper: Transitioning from NetGuardian 832A G2 to G4/G5
[Wednesday, December 12th, 2007]
Eventually, the time may come when you need to install NetGuardian 832A G4/G5 RTUs at new sites. When you upgrade your existing G2's, you need to be prepared for the conversion process. Fortunately, it's just a few quick steps...
SNMPv3 Support in the New NetGuardian 832A G5 provides Enhanced Security
[Tuesday, December 11th, 2007]
DPS Telecom, a leading developer of network alarm monitoring solutions, recently announced that its NetGuardian 832A G5 RTU now includes advanced support for SNMPv3..
Letter From Eric Storm, President of DPS Telecom - Dec 2007
[Monday, December 10th, 2007]
Merry Christmas from DPS! Our engineers have been very busy this holiday season. The first thing under the tree is SNMP v3 for the NetGuardian G5...
T/Mon GFX, Now with Microsoft MapPoint
[Friday, December 7th, 2007]
T/Mon GFX is now even more powerful with dynamic maps from Microsoft MapPoint. Now, you can use dynamic maps directly from the MapPoint database, while still adding your own icons and alarm points. The new version also...
Cameron Communications Upgrades Their Monitoring to Protect Expanding Infrastructure...
[Thursday, December 6th, 2007]
Cameron Communications provides an array of state-of-the-art telecommunications and entertainment services to homes and businesses in rural Southwest and Central Louisiana and Southeast Texas. In the fall of 1999, Cameron contacted DPS Telecom. Learn how superior monitoring equipment allowed Cameron Communications to effectively respond to Hurricane Rita...
Monitor SNMP v3 with The NetGuardian 832A G5...
[Wednesday, December 5th, 2007]
The powerful NetGuardian 832A G5 now supports SNMP v3, allowing you to monitor all of your SNMP devices with enhanced security via message encryption. Now, the NetGuardian G5 allows you to report alarms in SNMP v1, v2, or v3...
Inaugural T/Mon Users Group Meeting - See the Results Now...
[Tuesday, December 4th, 2007]
This November, DPS Telecom held our first annual T/Mon Users Group meeting at our headquarters in Fresno, California. T/Mon users from across the United States came together to vote for the features they wanted to see in the next T/Mon update...
DPS Telecom Releases Next-Gen GUI for the T/Mon Alarm Management Platform
[Monday, November 19th, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has integrated a newly enhanced graphical alarm display into its multi-protocol T/Mon alarm master.
DPS Telecom Announces Inaugural T/Mon Users Group Meeting
[Friday, November 9th, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it will be holding the inaugural T/Mon Users Group meeting at DPS headquarters this November.
New FAQ: How do I install XMEDIT with the New KeyLok key?
[Thursday, November 1st, 2007]
Learn how to successfully install and use XMEDIT with the New KeyLok key.
New FAQ: What is a Proxy Reach-through Port, and How do I Use It?
[Wednesday, October 31st, 2007]
The proxy reach-through ports ports offered on several NetGuardian models are powerful remote access tools. Learn how they work, and how they can dramatically reduce your windshield time and expense.
New FAQ: Why don't the last 8 alarm points on the KDA work?
[Tuesday, October 30th, 2007]
The last 8 alarm points on a KDA have alternate wiring, which can sometimes cause confusion. Learn how these 8 flexible inputs offer you multiple monitoring options.
Tech Brief: Tower Light Monitoring
[Wednesday, October 17th, 2007]
Are you prepared for your next tower light failure? If you don't have adequate monitoring equipment deployed at your remote tower sites, the answer is probably an unfortunate, "No". This tech brief teaches you what you must know to monitor your tower lights effectively.
DPS Telecom Introduces the Essential TL1 Guide White Paper
[Wednesday, October 10th, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that they have released a valuable new addition to their white paper series, The Essential TL1 Guide.
New Techno Knowledge Paper: How to Establish a Proxy Connection to a Serial Device Through a NetGuardian
[Tuesday, October 9th, 2007]
Establishing a proxy connection to a device through the NetGuardian allows you to quickly access serial devices, including legacy, remotely over LAN. Setting up a proxy connection involves just a few quick steps. Download this "techno knowledge" paper to troubleshoot common connection issues.
Is it Time for a Legacy Monitoring Upgrade?
[Monday, October 8th, 2007]
Making decisions about your legacy monitoring can be a difficult task. You don't want to lose the investment you still have in legacy gear, but you must maintain comprehensive visibility of your network. Learn the 7 ways that DPS Telecom helps you get the most out of your legacy monitoring network.
Back by Popular Demand: The SNMP Tutorial White Paper
[Friday, October 5th, 2007]
If you need to monitor SNMP devices in your network, this client-favorite white paper will help you do your job better. It will introduce you to SNMP from the perspective of telecom network alarm management, giving you fast and specific answers to help you make SNMP monitoring work in your network. Download this guide to get the information you must have to successfully implement and maintain SNMP-based alarm monitoring in your network.
Don't Miss the First Annual T/Mon Users Group this November at DPS!
[Thursday, October 4th, 2007]
The T/Mon Users Group is your opportunity to directly influence future T/Mon enhancements. At the T/Mon Users Group, you vote on the features you want in your T/Mon. If you have ideas for upgrades, you can discuss them directly with DPS engineers. See how DPS will make your ideas a reality at the November 15th-16th T/Mon Users Group.
Don't Miss Your Chance to Use Your 4th Quarter Budget to Increase Your Network Visibility in 2008
[Wednesday, October 3rd, 2007]
With the 4th quarter well underway, it's time to start evaluating your budgets. If you've got a surplus monitoring budget, now is the time to start making important monitoring purchases to improve your network visibility in the new year. If you're planning your 2008 budget, contact your sales representative today for a budgetary quote. Read on to get important information about placing your year-end monitoring orders.
DPS Telecom Pioneers Single-Rack-Unit Solution for Monitoring Remote Sites over T1
[Tuesday, October 2nd, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has released a powerful, compact, T1-based RTU that provides the functionality of three devices in a single rack unit.
Updated FAQ: How to correctly insert, remove, or reseat T/Mon cards
[Friday, September 28th, 2007]
T/Mon supports interchangeable cards to provide you with total monitoring flexibility. It is important, however, that you follow the card changing procedure very carefully to avoid damaging your hardware. Learn more about important safety precautions in this updated FAQ.
DPS Telecom Announces Release of Powerful Dual-Mode RTU
[Thursday, September 27th, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that is has released a powerful new RTU, the NetGuardian E16.
5 Key Considerations for Selecting an Alarm Management System
[Sunday, September 23rd, 2007]
Selecting Your next alarm management system is a big responsibility. Learn 5 important criteria you should keep in mind when evaluating offerings from vendors.
New FAQ: How do I reseat cards within T/Mon if they have loosened?
[Thursday, September 20th, 2007]
T/Mon cards may occasionally loosen, sometimes during shipment, but there is a quick fix and a pair of tests to correct the problem and verify that the cards were properly reseated. Learn how to reseat T/Mon cards and check them via reinitialization and serial card loopback testing.
How to Reduce Network Congestion with Ping Alarm Capability at the RTU Level
[Thursday, September 20th, 2007]
A simple ping alarm capability is a handy tool to have in any alarm remote or alarm master. Ping alarm traffic does, however, add up as you ping more and more of your devices. Learn how a ping alarm sent by an RTU in the field creates dramatically less network traffic.
DPS Telecom Releases Updated NetGuardian 216T, Now With 4 Terminal Server Ports
[Friday, September 14th, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has released a new version of the innovative NetGuardian 216T RTU.
New FAQ: Why isn't my T/Mon or RTU powering up?
[Friday, September 14th, 2007]
If your T/Mon or RTU's are not powering up, you need to get them back online as quickly as possible. Effective troubleshooting will help you in this process. This new FAQ will tell you what problems to look for when your equipment won't power up.
Alarm Monitoring - Real Questions, Real Answers
[Thursday, September 13th, 2007]
Alarm monitoring is a tool you can use to boost revenue and slash costs. Learn the basics by reviewing this collection of common questions and answers. You'll also find links to additional in-depth resources.
New FAQ: What should I do if I'm not seeing alarms from an RTU, but I'm polling it correctly?
[Wednesday, September 12th, 2007]
If you're not receiving alarms from your RTU's, you don't have the visibility you need. When you encounter this problem, you need to investigate the possible causes and get your monitoring back online. This new FAQ will tell you what common problems to look for.
Answers to Your Ping Alarm Questions
[Tuesday, September 11th, 2007]
Ping alarms can be a powerful tool for enhancing your network visibility. Discover the answers to several common ping alarm questions and find out how you can leverage NetGuardian ping alarms to protect your revenue-generating uptime.
New FAQ: What is the default NetGuardian password?
[Monday, September 10th, 2007]
It is important to know the factory default login information for your NetGuardian RTU's. If you are unable to login using your password, this new FAQ will tell you the default information so you may log back in.
New FAQ: Can you configure NetGuardians from T/Mon?
[Friday, September 7th, 2007]
When configuring your NetGuardian RTU's, it is important to use the best configuration method for an optimal deployment. This new FAQ will tell you if you can configure your NetGuardian RTU's from T/Mon, or if another method is more effective.
New FAQ: What does "T/Mon DB needs to be backed up" mean?
[Wednesday, September 5th, 2007]
Backing up your T/Mon database can save you months of databasing time. T/Mon will give you various reminders messages regarding this process. This new FAQ will help you understand the master's messages regarding this process.
New FAQ: How do I database an NetGuardian 480 in T/Mon?
[Monday, September 3rd, 2007]
it is important to correctly database your RTU's in your T/Mon master. This new FAQ will tell you what steps to follow when databasing a NetGuardian 480 in T/Mon.
DPS Announces Release of Trusted RTU Testing Tool for Network Technicians
[Friday, August 31st, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that is has released a trusted in-house RTU diagnostic tool, the NetGuardian 3288 Test Fixture.
New FAQ: How do you verify an RS-232 port is functioning?
[Friday, August 31st, 2007]
You need to know if your Alphamax is connected to a functioning RS-232 port. Verifying this port's functionality will give you confidence that you are receiving all of your important alarm notifications. This new FAQ will teach you how to determine if your RS-232 ports are functioning.
New FAQ: Why can't I receive alpha pages on my cell phone?
[Wednesday, August 29th, 2007]
Alarm notifications are the key to your network uptime. It is important to know which notifications methods your RTU supports to maximize your monitoring. This new FAQ will tell you how to determine if your device supports alpha pages.
New FAQ: What baud rate do an 832A and a DX use to communicate?
[Monday, August 27th, 2007]
The DX add-on chassis expands your NetGuardian RTU's capacity. This new FAQ will tell you which baud the DX uses to communicate with the NetGuardian.
New FAQ: Does T/Mon check for errors when importing an alarm database from a TXT file?
[Monday, August 20th, 2007]
Support for database import will help you to maximize your current database investment. When performing these imports within T/Mon, it is important to know that these operations were performed sucessfully. This new FAQ will show you how to identify when import errors occur.
New FAQ: What is the best way to improve T/Mon performance when using a large number of derived control equations?
[Friday, August 17th, 2007]
Derived controls are a valuable feature of your T/Mon alarm monitoring system. This new FAQ will teach you how to optimize T/Mon's performance when using many different derived controls.
New FAQ: Can I remotely upgrade my NetGuardian via LAN?
[Thursday, August 16th, 2007]
Remotely upgrading your RTUs can save your company a great deal of windshield time and expense. Read this new FAQ, and learn if you can perform these time-saving upgrades via a LAN connection.
New FAQ: What does T/Mon "less than 10% remaining" alarm mean?
[Wednesday, August 15th, 2007]
To maximize the effectiveness of your T/Mon, you need to understand the various messages you may receive from your master. This new FAQ will help you understand one of these important messages.
New FAQ: If remote LAN firmware update fails, why can't I log back in?
[Tuesday, August 14th, 2007]
Remote firmware updates are a helpful tool for provisioning your NetGuardian RTU's. If you encounter an error over your LAN connection, however, you may be unable to access your remotes. This new FAQ will tell you how to log back in to your NetGuardian remote.
New FAQ: How can I check to see if NTP (Network Time Protocol) sync is working?
[Tuesday, August 14th, 2007]
Accurate time and date stamping is important to maintaining usable history logs of alarm events. It is important that your NTP sync is operating properly. This new FAQ will teach you how to verify your T/Mon clock is synched.
New FAQ: How can I alert my technicians of alarms at the site as they are exiting?
[Thursday, August 9th, 2007]
When you've dispatched a technician to a remote site, it is important to maximize their time by attending to all outstanding alarms. If an alarm occurs while your technician is preparing to leave a site, it is most efficient for them to make the necessary repairs immediately. This new FAQ will show you a method for notifying technicians of standing alarms as they are exiting a site.
DPS Telecom Introduces Microwave Site Monitoring White Paper
[Wednesday, August 8th, 2007]
FRESNO, Calif., September 1, 2007 -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that they have released a white paper in their extensive series for network professionals. The newest white paper, Microwave Site Monitoring, provides several options for maximizing their network visibility by improving their microwave site monitoring.
Reduce Windshield Time and Increase Revenues With the T1 Analyze Box
[Friday, August 3rd, 2007]
Do you have T1 in your network? If you do, the "T1 Analyze" box can help you diagnose your T1 communication problems faster and more efficiently. The T1 Analyze Box will help you troubleshoot problems with your T1 lines
Make Your Job Easier With The DPS News Feed
[Thursday, August 2nd, 2007]
DPS is now offering you the most up-to-the-minute network monitoring news with the DPS News Feed. Using RSS technology, the DPS News Feed provides you with instant updates every time we release new FAQs, tech support topics, product announcements, and more to help you do your job better.
Don't Wait... Finalize Your 4th Quarter Budget Now to Improve Your Network Monitorings
[Wednesday, August 1st, 2007]
Have you finalized your fourth quarter budget yet? The year may only be half over, but now is the time to start planning your year-end expenditures if you want to use your budget most effectively.
Monitor Your DNP3 Devices With the New T/Mon DNP3 Software Module
[Tuesday, July 31st, 2007]
Now your T/Mon network alarm master can give you even better visibility with the newly released DNP3 software module. With this new software module, you can make T/Mon your fully capable SCADA master, and bring in all of your DNP3 alarms. Read ahead to learn about this new T/Mon application.
New FAQ: What is the maximum contact closure wire length?
[Friday, July 27th, 2007]
When wiring contact closures to lengths exceeding the standard distance, it is important to know how far you can extend your wiring without losing connectivity. This new FAQ will tell you how far you can extend you contact closure while maintaining your network connection.
DPS Telecom Releases New E2A White Paper
[Thursday, July 26th, 2007]
FRESNO, Calif.-- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has released a new white paper in its series for network professionals. The newest white paper, "Working With E2A: An In-Depth Guide for Today’s Network Professionals," provides network operators with many options for working with the E2A protocol to maximize the effectiveness of their network monitoring system
CT Communications Prepares For T/Mon Deployment at Factory Training
[Thursday, July 26th, 2007]
CT Communications is an independent telephone company located in Urbana, Ohio, centered between Columbus and Dayton. CT strives to offer their clients the latest and most advanced services. When Central Office Technician Glenn Gregg needed to modernize his alarm monitoring to keep CT ahead of the competition, he turned to DPS Telecom. Read ahead to learn how they prepared to deploy their modern monitoring system at DPS Factory Training.
New FAQ: What happens if I lose my T/Access installer?
[Tuesday, July 24th, 2007]
T/Access provides you with direct access to your T/Mon NOC through any Windows PC. This allows you to perform monitoring functions, or to modify or edit the T/Mon database. It can also be used for remote configuration. This FAQ will tell you what to do if you lose your T/Access installation disc.
New FAQ: Can the AlphaMax send emails or text messages directly?
[Monday, July 16th, 2007]
The AlphaMax supports multiple notification methods to keep you informed of alarms at your sites. This new FAQ discusses these notification options, including text messaging via TAP gateway.
New FAQ: How to load and compile SNMP MIBs to T/Mon
[Friday, July 13th, 2007]
Your T/Mon can be easily configured to receive traps from your SNMP devices. Compiling MIBs to your master is an important part of achieving visibility with your SNMP devices. This new FAQ provides you with the step-by-step process for compiling the MIB from an SNMP device to your T/Mon.
New FAQ: What is the factory default T/Mon login?
[Thursday, July 12th, 2007]
Knowing the factory default T/Mon login is important during initial system setup. This new FAQ includes the default username and password. You'll also learn how to protect your security by deleting the default user after setup.
How to Remotely Upgrade your T/Mon Software
[Monday, July 9th, 2007]
Whether your T/Mon is down the hall or across the country, the T/Mon Remote Updater allows you perform software upgrades remotely from your PC. The updated T/Mon FAQs page walks you through performing a remote T/Mon software update.
DPS Telecom Introduces New Building Access White Paper
[Friday, July 6th, 2007]
Fresno, Calif. -- DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has released a new white paper in its growing series of Alarm Monitoring Survival Guides. The latest addition, “How to Deploy an Advanced Building Access System”, provides detailed insight into successfully launching a building access solution across a large, geo-diverse network.
T/Mon GFX: The Next-Gen T/Mon GUI
[Tuesday, July 3rd, 2007]
The DPS Engineering Team has been hard at work developing T/Mon GFX, the next-gen graphical interface to T/Mon NOC. Now a standard part of T/Mon, T/Mon GFX provides an advanced, high-speed graphical view of alarms. The interface supports multiple users on multiple workstations and the alarm database is automatically synchronized with T/Mon. Read on to learn more about how T/Mon GFX provides total visibility of your network.
Convert Contact Closures to SNMP Traps Right at Your MDF
[Tuesday, July 3rd, 2007]
Don't waste hours wiring your MDF to a distant RTU. The 176-point Remote Alarm Block 176N installs directly in your MDF and outputs SNMP traps. Read on to learn about this time-saving solution.
Deploy a NetDog 82IP G2 to Cost-Effectively Monitor Your Smaller Communications Sites
[Tuesday, July 3rd, 2007]
What excuses have you been making for leaving your smaller sites unmonitored? While you may think it's not cost-efficient to monitor your smaller communications sites, problems at these sites can cost you a lot more than you think in lost revenues due to network downtime. Read on to learn how you can deploy the NetDog 82IP G2 to monitor your small sites without busting your budget.
Get the Latest Alarm Monitoring Information with the DPS News Feed
[Thursday, June 28th, 2007]
If you are a network professional, you need the latest network monitoring information. DPS has been providing operators with this knowledge for years through their White Paper series and The Protocol e-magazine. Now, DPS is taking advantage of convenient RSS technology to provide you with automatic notifications of their latest web updates, including new White Papers, Techno Knowledge Papers, Success Stories, and all of your other favorite DPS content.
DPS Telecom Pioneers Single-Rack-Unit Solution for Monitoring Remote Sites over T1
[Wednesday, June 27th, 2007]
T1 is a widely used carrier system in standard telecommunications. Originally used to accomodate voice communications, T1 is now more commonly used for high-speed delivery of data. Eric Storm, President of DPS Telecom, explains that T1 lines are readily available at many companies. "A good portion of our clients have sites where a T1 connection is very cheap, but the infrastructure for Ethernet would be very expensive," he said. "We saw a clear need for a T1-based RTU that extended LAN, so we took action."
All West Communications Eliminates Costly & Dangerous Windshield Time
[Tuesday, June 5th, 2007]
All West Communications has been serving Utah customers since 1912. With microwave sites at 10,000-foot elevations, poor monitoring means expensive and dangerous snowmobile trips. After participating in a DPS Web Demonstration, All West invested in a T/Mon NOC, a fleet of NetGuardians, and SiteCAM integrated surveillance. Learn how increased network visibility is eliminating unnecessary site visits and accelerating repair operations.
Comporium Communications Maximizes Alarm Visibility with Industry-Leading Tech Support
[Tuesday, June 5th, 2007]
When a hardware failure threatened to leave Comporium Communications customers without critical communication services, the DPS Tech Support team knew they had to react quickly. They delivered an advance replacement unit across the country in less than 24 hours. Learn how DPS Tech Support can protect your mission-critical operations with industry-leading response times.
Make T/Mon SLIM Your TL1 Gateway
[Tuesday, June 5th, 2007]
Deploy an Alarm Point Conditioner
[Tuesday, June 5th, 2007]
NetGuardian 3288 Test Fixture
[Tuesday, May 29th, 2007]
See The Growing List of CE and RoHS Products from DPS
[Tuesday, May 29th, 2007]
Accelerate Your Monitoring with These T/Mon ASCII Enhancements
[Tuesday, May 29th, 2007]
Consolidated Communications Finds the Perfect Fit
[Sunday, May 13th, 2007]
Voice, data, and video services provider Consolidated Communications is enhancing its monitoring with a custom-engineered DPS remote. NetGuardians have already protected Consolidated's network during times of natural disaster, and the versatile new NetGuardian 216T provides FrameRelay/T1 support.
SAIC Protects Mission-Critical IT Services With Advanced Alarm Monitoring
[Tuesday, April 10th, 2007]
SAIC is a leading systems, solutions, and technical services company that is currently managing outsourced corporate IT services for Entergy. When legacy monitoring equipment wasn't getting the job done, SAIC turned to DPS for the solution. Learn how a redundant pair of T/Mon NOCs and NetGuardian RTUs form a winning combination for network reliability at SAIC.
Mediate SCADA Protocols to SNMP
[Tuesday, April 10th, 2007]
Solve Your Aging Datalok Problem
[Tuesday, April 10th, 2007]
NetGuardian 480DX
[Tuesday, April 10th, 2007]
Stop Missing Alarms- Dont Just Look at Printer Logs
[Tuesday, March 13th, 2007]
The NetGuardian-16E
[Tuesday, March 13th, 2007]
T/Mon SLIM: All the Power of T/Mon, Sized for Small to Medium Networks
[Tuesday, March 13th, 2007]
Nebraska Central Telephone Company Protects Upgraded Infrastructure with Advanced Alarm Monitoring
[Monday, March 12th, 2007]
Energy Northwest Goes Proactive with Upgraded Monitoring
[Tuesday, February 13th, 2007]
Energy Northwest has been a leading power supplier to the Northwest public power community for nearly fifty years. They recently found themselves with a shortage of trained T/Mon operators at their nuclear power plant. Energy Northwest needed a fast and effective way to train their staff, and they found it. Learn how comprehensive Factory Training made the difference for this public utility.
T/MonXM 5.0 Software
[Tuesday, February 13th, 2007]
Upgraded Building Access System Puts YOU in Control of Your Remote Sites
[Tuesday, February 13th, 2007]
Startec Global Achieves Reliable Monitoring With Top-Notch Support and Training
[Tuesday, January 9th, 2007]
Startec Global Communications provides innovative, affordable, convenient, and easy-to-use telephone, Internet, and, communications services. When monitoring failures and horrible tech support caused problems at Startec, they began searching for a new monitoring system. Find out how the T/Mon NOC, backed by factory training and excellent tech support, allowed Startec to safeguard its network reliability.
Make Your T/Mon a Part of Your Disaster Recovery Plan
[Tuesday, January 9th, 2007]
Leverage Your T/Mon Power with Software Modules
[Tuesday, January 9th, 2007]
RoHS: How Environmental Restrictions Can and Will Affect You
[Tuesday, January 9th, 2007]
National Grid Protects Service Reliability with T/Mon, NetGuardians, and KDAs
[Tuesday, December 12th, 2006]
National Grid, one of the world's largest utilities, is protecting revenue-generating service reliability with a DPS alarm monitoring solution. From NetGuardians to KDAs to a sophisticated multi-T/Mon architecture, see how this company has recognized the need to safeguard its valuable network infrastructure. Also, learn how attending DPS Factory Training helped seasoned T/Mon users take their monitoring to the next level.
Building Access System With Proxy Card Reader
[Tuesday, December 12th, 2006]
The DPS "Triple-Play": 3 Crucial Security Components For Your Remote Sites
[Tuesday, December 12th, 2006]
New Feature: Proximity Technology Integrated Into DPS' Building Access System
[Tuesday, December 12th, 2006]
Range Telephone Cooperative Uses Third-Party T/Mon Monitoring Service
[Tuesday, November 14th, 2006]
Local exchange carrier Range Telephone Cooperative has leveraged a combination of its NetGuardian remotes and third-party alarm management provider VisioNet's T/Mon NOC to enhance its network visibility. After seeing the T/Mon SLIM at a DPS Factory Training event, Range also recognizes the potential to take its monitoring to the next level.
The NetGuardian 832A G4
[Tuesday, November 14th, 2006]
New NGEdit & NetGuardian Firmware Release
[Tuesday, November 14th, 2006]
NetGuardian 216T
[Sunday, November 12th, 2006]
NetGuardian-16S
[Sunday, November 12th, 2006]
T/MON 5.0 Software Module
[Friday, November 10th, 2006]
T/AlphaW 3.0
[Friday, November 10th, 2006]
New Product Announcement: The NetGuardian 832A G4
[Friday, November 10th, 2006]
Telecom Papua New Guinea Grows Revenue by Improving Network Monitoring
[Wednesday, September 13th, 2006]
Telikom PNG, the national telecom company of Papua New Guinea, is building a new nationwide monitoring network that will integrate its existing legacy systems. Recognizing the importance of high-quality network monitoring, Telikom PNG is cutting costs and growing revenue. T/Mon's support for multiple protocols allowed them to integrate two separate monitoring systems and avoid replacing their existing remotes. They were also able to greatly improve network visibility and reliability while reducing costly visits to remote sites.
San Juan County of New Mexico Comes Full-Circle and Completes Legacy Migration
[Tuesday, August 8th, 2006]
In 1999 San Juan out grew their existing network alarm master and immediately benefited from the deployment of the T/Mon Alarm Management Platform. Over subsequent years they have been proactive with their network surveillance both in the field and at their NOC. Charles Rash, San Juan County Communications Technician provides first hand insight on the migration process. Also learn through their selection process of alarm remotes how they were able to improve visibility at their sites and gained new alarm telemetry at previously unreachable locations.
Central Lincoln PUD Extends Network Visibility with the NetGuardian
[Tuesday, July 11th, 2006]
With a coverage area of over 700 square miles along the Oregon coastline, Central Lincoln is using the NetGuardian to gain even more visibility at remote locations without having to do complete overhauls of their existing equipment. "The NetGuardian still has the tie back to the older way of doing things, so with our other equipment we could connect straight into it without having to switch it out" says Dennis Woodward, Communications Foreman, Central Lincoln PUD.
Tech Brief: How to Monitor Temperature at Your Remote Sites
[Tuesday, July 11th, 2006]
UnoTelos Keeps Alarm Monitoring in the Forefront of Nigeria's Rapid Growth
[Tuesday, June 13th, 2006]
Having over 30 years of experience in the energy and telecommunications sectors in Nigeria, UnoTelos is helping its clients position themselves for sustained competition. With rapidly growing networks, UnoTelos is at the forefront, providing key insight about the importance of network alarm monitoring.
Solve All Your Alarm Monitoring Problems in Less Than 45 Minutes
[Tuesday, May 9th, 2006]
Announcing the New NetGuardian 4.0: New Firmware Now Includes SNMP v2c Support, Alarm Severity Levels and Other New Extras
[Tuesday, April 11th, 2006]
Utah InterLinx Finds The Visibility They Need With The T/Mon SLIM
[Tuesday, March 14th, 2006]
For Utah InterLinx, a Competitive Access Provider in a rural market, an affordable network monitoring solution seemed hard to find. Most of the products they looked at just didn't address the needs of a smaller network and the ones that did failed to offer the level of visibility they were seeking. Then they found the T/Mon SLIM.
Acknowledge Alarms From Your Cell Phone Via Text Messaging
[Tuesday, February 14th, 2006]
Would You Trust Your Life to Your Alarm Monitoring?
[Tuesday, January 17th, 2006]
What kind of monitoring would you trust to keep 911 and police emergency communication running? For over 10 years,EFI provider Mid-State C&E has sold its public safety clients the T/Mon Remote Alarm Monitoring System and other DPS Telecom telemetry solutions.
Control Every Door at Your Remote Sites
[Tuesday, January 17th, 2006]
"Are You Trusting Embedded Alarm Systems to Monitor Your Sites?"
[Monday, December 12th, 2005]
23 Burning Questions For Vendors Under Consideration
[Thursday, November 10th, 2005]
3 Rivers Pounces on Fiber Cuts Using ASCII Alarm Processing
[Tuesday, November 8th, 2005]
When an overenthusiastic backhoe operator cut a major fiber line, Rick Jacobson of 3 Rivers Telephone knew about the problem almost immediately and was able to fix it fast - thanks to T/Mon's ASCII Alarm Processor.
Correlate Multiple Alarms to Create Plain English Diagnostics
[Tuesday, November 8th, 2005]
Baca Valley Telephone Cuts Monster Windshield Time with Alarm Monitoring
[Tuesday, October 11th, 2005]
Baca Valley Telephone of Des Moines, NM, had a small windshield time problem involving a mountaintop that's only reachable by Sno-Cat. General manager Paul Briesh explains how he's replaced expensive drive time with cost-effective alarm monitoring.
Norlight Slashes Service Restoration Time with Strategic Alarm Planning
[Tuesday, September 13th, 2005]
When Norlight needed an alarm monitoring upgrade, the company formed a Strategic Alarm Committee that included senior directors. The result was upper-management buy-in, a long-term alarming plan, a successful alarm upgrade and improved repair operations.
Eric Storm Promoted to President of DPS Telecom
[Tuesday, September 13th, 2005]
New Product! T/Mon SLIM Delivers High-Powered Network Visibility for Local/Regional Networks
[Tuesday, September 13th, 2005]
8 Pitfalls To Look For When Selecting Equipment That Is Designed To Bring Multiple Network Systems (Protocols) Together
[Saturday, August 13th, 2005]
Triple Play Provider EastLink Manages Rapid Growth with T/Mon NOC
[Tuesday, August 9th, 2005]
Video, data and voice provider EastLink's rapid growth and diverse mix of new technology was creating a huge network monitoring challenge. Today EastLink is tacking the challenge and winning with T/Mon NOC.
DPS Telecom and Chronos Technology Join Forces
[Tuesday, August 9th, 2005]
New Product Announcement: 1 RU Alarm Master T/Mon SLIM Provides Independent Alarm Monitoring for Local/Regional Network Managers
[Tuesday, July 19th, 2005]
DPS Telecom today released T/Mon SLIM, a complete network alarm monitoring system in a 1 RU case, designed for monitoring small, local and regional telecom networks. T/Mon SLIM empowers any small company - or even an individual department - to manage its network alarms, without depending on a centralized NOC.
Chronos Teaches Senior Managers: You Must Budget to Improve Infrastructure
[Tuesday, July 19th, 2005]
Chronos Technology, Ltd., the UK's leading provider of turnkey network synchronization tools, uses client education to overcome senior managers' resistance to investing in network infrastructure.
At Last, a Purely Practical Guide to SNMP Network Monitoring
[Monday, July 18th, 2005]
"How to Implement SNMP Monitoring in Your Network," a concise guide to solving the practical problems of deploying SNMP alarm monitoring, is now available as a free PDF download
BNSF Railway Upgrades its Network Monitoring to Meet the Demands of a Growing Network
[Sunday, June 12th, 2005]
Managing a 21st century railroad means moving data as well as moving freight, and The Burlington Northern and Santa Fe Railway Company (BNSF) has steadily increased its shipping efficiency by continually modernizing its communications network.
New DTMF/Voice Interface Lets Field Techs Ack or Silence Alarms over the Phone
[Thursday, May 19th, 2005]
The new DTMF/Voice Interface for T/Mon NOC enables maintenance technicians to acknowledge or silence alarms from the field, using any touch-tone phone.
DPS Telecom's New NetGuardian RTU Firmware Delivers SNMP v2c Support, Alarm Severity Levels, Custom Virtual Alarms, SNMP Dual Reporting and More
[Tuesday, May 17th, 2005]
DPS Telecom today announced a major new firmware update to its best-selling NetGuardian 832A remote telemetry unit. The NetGuardian 4.0 firmware update, which will be distributed as a free download from the DPS Telecom website, adds support for SNMP v2c and the SNMP INFORM message type; customizable alarm severity levels; global support for reporting to dual SNMP managers; plus many under-the-hood improvements.
New Product Announcement: DPS Telecom's T/Mon NOC Delivers Secure Web Access to Network Monitoring Data from Any Computer, Anywhere
[Wednesday, April 27th, 2005]
DPS Telecom announced the release of the HTTPS Secure Web Server Software Module for T/Mon NOC. The new software enables T/Mon users to view alarms over the same secure Web connection used for online sales and banking.
DPS Telecom Provides Legacy Support for Badger 1200 RTUs
[Sunday, April 10th, 2005]
Enhance Your Security with the Latest T/AlphaW Software Update
[Saturday, March 19th, 2005]
DPS Telecom Offers Free Training in Network Alarm Monitoring to All Telecom Professionals
[Wednesday, March 2nd, 2005]
DPS Telecom offers free training to any telecommunications professional who wants to learn more about network alarm monitoring.
Convert Contact Closures to SNMP Traps Right at Your MDF with the Remote Alarm Block 176N
[Tuesday, February 22nd, 2005]
DPS Telecom Releases 16 New Alarm Monitoring Products For 2005
[Tuesday, February 1st, 2005]
This year you've got more choices than ever to select the alarm monitoring system that exactly fits your specifications. Get the full details on DPS's new products for 2005.
Need Fast Answers on SNMP, MIBs and TL1? Here's a One-Stop Info Resource
[Tuesday, January 11th, 2005]
DPS Telecom offers "Alarm Monitoring Survival Guides," fast, informal tutorials on alarm monitoring technology, available for online viewing or PDF download at www.dpstelecom.com/white-papers.
DPS Telecom Releases 16 New Alarm Monitoring Products for 2005
[Tuesday, November 30th, 2004]
Northwest Communications Cooperative Purchases DPS Telecom Equipment
[Tuesday, December 14th, 2004]
NCC of Ray, N.D., is expanding service, speeding troubleshooting, reducing windshield time, and improving uptime and customer service, with the help of the T/Mon Remote Alarm Monitoring System.
If You Can Monitor This, You Can Monitor Anything
[Tuesday, November 30th, 2004]
Ted Van Tuyl of Click! Network created a unique monitoring application that converts LEDs to contact closures, using DPS equipment - and it immediately paid off by preventing two critical equipment failures.
Building a New Monitoring Network with the NetGuardian 832A
[Tuesday, October 26th, 2004]
If you were building an international long-distance network from the ground up, what kind of alarm monitoring would you choose? Andrew Melton of NOS Communications chose the NetGuardian 832A.
UBTA-UBET Makes One-Step Upgrade from E2A to SNMP
[Tuesday, October 12th, 2004]
When independent telco UBTA-UBET took over 3 Qwest exchanges, it inherited a stack of legacy E2A equipment. T/Mon provided an upgrade path from legacy to SNMP.
How DPS equipment gives you the competitive edge
[Saturday, October 9th, 2004]
CopperCom's CSX Softswitch Brings 5-9s Reliability to Next-Gen Telephony
[Wednesday, September 15th, 2004]
CopperCom's CSX softswitch combines VoIP and circuit switching in a practical unit for rural telcos - and with an integrated NetGuardian 832A, the CSX is 5-9s reliable, NEBS-certified and RUS-listed.
How to Use the NetGuardian to Monitor Its Own LAN Connection
[Tuesday, September 14th, 2004]
DPS Factory Training: The Class That Makes Your Job Easier
[Wednesday, August 11th, 2004]
Maker of networking solutions expands
[Tuesday, August 10th, 2004]
Paul Bunyan Telephone takes a proactive step to improve remote monitoring by installing an IAM-5 and NetGuardian remotes
[Wednesday, July 28th, 2004]
Before he came to DPS factory training, Derek Willis didn't know what his IAM-5 could do. In fact, he didn't think it could do very much. But factory training showed him the IAM-5's full capabilities, and now he's excited about using what he's learned to improve his company's remote monitoring.
NEC 21SV Support Revives Chuck Wood's Legacy Remote Monitoring System
[Sunday, July 25th, 2004]
What do you do when you're building new sites and you can't get new RTUs? That was Cingular engineer Chuck Wood's problem when his NEC 21SV remotes were discontinued. Wood thought he faced a difficult choice between a forklift swapout of the NEC 21SVs or running two incompatible systems - but instead he found a DPS Telecom legacy support option.
New Software Tool, Analogger, Captures NetGuardian Data for ODCB Database Trend Analysis
[Monday, June 21st, 2004]
DPS Telecom Announces New T/Mon NOC Remote Network Monitoring System
[Tuesday, June 8th, 2004]
Integrated Telemetry Platform Monitors All Network Devices on One Screen, Supports Legacy Devices, Eliminates Forklift Swapouts.
ARCOM Relies on DPS Telecom for Customized Legacy Interface Solutions
[Tuesday, May 25th, 2004]
ARCOM Telecom is a supplier of telecommunications and data networking equipment to service providers and end users of large enterprise networks. Their services include design/implementation engineering, equipment staging/installation, and material coordination (logistics). Located in Dartmouth, N.S. Canada, ARCOM also provides custom cable assemblies and integrated equipment solutions.
RT Communications Monitors In-House with the NetGuardian and IAM
[Sunday, May 16th, 2004]
RT Communications has been providing customers with state-of-the-art telecommunications services and products since 1994. Based in Worland, Wyoming, the company maintains a subscriber base of 17,000 in 16 exchanges.
"Low voltage and no alarms caused major switch damage we could have prevented ... I was sold on alarming after that"
[Wednesday, April 21st, 2004]
When he started as a central office tech, Kevin Arthur wasn't impressed with network monitoring. But he changed his mind after unmonitored low voltages destroyed several $5,000 switch cards.
New York City Transit Launches $141 Million ATM/SONET Network for the 21st Century
[Monday, March 22nd, 2004]
Carrying over 4 million passengers on an average weekday, the subway system places huge demands on its internal signal, control, and communications network - which, like the trains, must run 24 hours a day, every day of the year.
New Product Announcement: The Critical Alarm Enunciator Provides Local and Regional Notification of Battery Plant Voltage Levels
[Monday, March 22nd, 2004]
IAM Users Group
[Wednesday, March 10th, 2004]
IAM Users Group, a special section where you can get instant answers to tech support questions, learn how to use advanced IAM features, download database templates and more.
Shows & Events Schedule
[Wednesday, March 10th, 2004]
Trademark Acknowledgements
[Sunday, February 15th, 2004]
DPS Telecom and Tridium, Inc Announce Strategic Alliance to Enable Telecom Customers to Integrate Building Automation and Network Telemetry Systems
[Tuesday, February 10th, 2004]
Why support for legacy remote units can be crucial for your business
[Tuesday, January 13th, 2004]
Volt Telecom Group
[Tuesday, December 9th, 2003]
EFI is only part of what the Volt Telecom Group does - they also offer a full spectrum of services in engineering, construction, maintenance, and staffing to a world-wide client base.
Orius Central Office Service Group
[Tuesday, December 9th, 2003]
The Orius Central Office Group provides EFI and other value-added services to a prestigious list of telecoms, utilities, and government agencies.
3 Key IAM/TMonXM Tools to Improve Your Network Reliability
[Wednesday, December 3rd, 2003]
Factory Training Participants Agree: "This Class Will Make Your Job Easier"
[Tuesday, November 18th, 2003]
How to Synchronize Your NetGuardian with Network Time Protocol
[Tuesday, November 18th, 2003]
Texas Lone Star Networks Provides Its Member Telcos with 24/7 Monitoring Using T/MonXM
[Tuesday, October 14th, 2003]
Based in Marble Falls, Texas, TLSN (Texas Lone Star Network) represents a consortium of 38 independent telephone companies and provides transport service for private networks, local carriers, long distance carriers, CLEC providers and Internet providers throughout the greater Texas area.
T/MonXM Tip: Use History Reports for Trend Analysis using Easy Tools Like Excel
[Tuesday, October 14th, 2003]
Is Your Network Monitoring System Obsolete?
[Tuesday, October 14th, 2003]
Do You Know These 8 Startling Outage Statistics?
[Monday, September 29th, 2003]
Power Outages Cause Long-Term Damage to Your Equipment and Your Business
[Monday, September 29th, 2003]
In Their Own Words
[Monday, September 29th, 2003]
Dominion Combines Three Systems Into One
[Thursday, August 28th, 2003]
Nine months ago, Dominion had a problem. The Virginia-based energy giant operates an extensive internal communications network, and it was monitored by several different systems.
Do You Know What's Happening at Your Collocation Sites?
[Thursday, August 28th, 2003]
T/MonXM Tip: How to Acknowledge an Alarm by Sending an E-Mail
[Monday, August 11th, 2003]
KMC Telecom Saves $2 Million Per Year by Bringing Monitoring In House
[Monday, July 28th, 2003]
Why pay someone to do something you can do yourself? That was the question KMC Telecom, a fast-growing integrated provider of voice, data, and Internet services, asked itself ...
Network Alarm Management that Solves Problems Instead of Pointing Fingers
[Monday, July 28th, 2003]
Announcing the RAB 176N - High Density Alarm Collection Over IP in a Low-cost, Industry Standard Form Factor
[Monday, July 28th, 2003]
DPS Telecom Provides Support for LarScan 1200 RTUs
[Wednesday, May 21st, 2003]
What advanced network alarm monitoring does for you
[Thursday, February 13th, 2003]
Triangle Communications Boosts Network Reliability with In-House Monitoring
[Monday, January 13th, 2003]
Triangle Communication System Inc. is a cooperative cable television service, in-touch long distance, ISP and cellular service provider, based out of Havre, Montana. Triangle covers 17,000 subscribers over a mostly rural geographical area of Montana from the Canadian to Wyoming borders.
DPS Telecom Provides Support For NEC 21SV Remotes
[Monday, November 18th, 2002]
DPS Telecom Now Supports the NEC 21SV
[Monday, September 2nd, 2002]
Cause for Alarm? When phone lines go dead, companies lose
[Saturday, June 1st, 2002]
EATEL Uses IAM for 24-Hour Targeted Dispatch
[Wednesday, February 13th, 2002]
Headquartered in Gonzales, Louisiana, EATEL provides local phone service, long distance, Internet, paging, e-commerce, and web development services to businesses and residents throughout the Louisiana area.
DPS Telecom's Network Site Monitoring Units Shown to Comply With NEBS Level 3 Requirements
[Thursday, November 1st, 2001]
Pac-West Telecom Uses Dual IAMs for Redundant Backup Alarm Management
[Thursday, September 13th, 2001]
Headquartered in Stockton, California, Pac-West Telecomm, Inc. (NASDAQ: PACW) is a provider of integrated communications services throughout the western U.S. Pac-West supplies Internet infrastructure and broadband services to Internet Service Providers (ISPs), and integrated voice, data and Internet services to small and medium-sized businesses.
Sprint PCS Monitors Cell Sites with Tornado-Safe Backup System
[Sunday, August 12th, 2001]
This interview was held with Steve Smith of Sprint PCS. DPS' Director of Technical Sales Eric Storm conducted the interview.
UAC Uses the IAM to Save Dispatch Time and Money
[Saturday, May 12th, 2001]
Founded in early 1997, UAC is a leading company focused on offering U.S. companies a unique way to contract for maintenance services for telecommunications, data networking, fax and copier equipment.
Pathnet Distributes Alarm Data to Its Collocation Tenants with the IADS
[Monday, March 19th, 2001]
Pathnet is a wholesale telecommunications service provider that delivers broadband access and transport solutions to under served markets nationwide over a wholly convergent network.
Cypress Communications has Largest Deployment of NetGuardians
[Wednesday, December 6th, 2000]
With headquarters located in Atlanta GA, Cypress Communications offers total, single source, communication solutions. Their advanced network is distributed throughout the US in over 150 locations providing local and long distance services, Internet access, digital television, voice mail and many other advanced broadband communication services.
CapRock Communications' Alarm Distribution Needs Create the Alarm Distribution Shelf
[Sunday, October 15th, 2000]
Through the years, DPS has had a very successful relationship in working with CapRock Communications, a southwestern U.S. integrated communications provider (ICP) that offers local, long-distance, Internet, data and private line services to business customers via its 7,500-mile fiber network throughout Texas, Louisiana, Arkansas, Oklahoma, New Mexico and Arizona.
VoIP Vendor PointOne Helps Develop the NetGuardian
[Thursday, April 13th, 2000]
PointOne Telecommunications Inc., headquartered in Austin, Texas, has established a position at the forefront of a converging communications industry. They provide voice and data communications (Voice over IP) to the wholesale market and mid-range enterprise customers.
Frontier Communications Manages Alarms Graphically with T/Mon and T/GrafX
[Sunday, October 10th, 1999]
Frontier Communications of Burnsville, MN finds that their changeover to T/Mon and T/GrafX has really improved their alarm monitoring.
San Juan County, N.M., Adds Legacy Support, Paging and Alarm History Recording with T/MonXM
[Tuesday, July 13th, 1999]
San Juan County of New Mexico was monitoring their microwave network's status with an embedded system that used a Badger Mini-master to provided a hard copy print-out in their 911 call center ...
Qwest Escapes Vendor Lockout by Using Four IAMs to Poll Pulsecom Dataloks
[Thursday, June 10th, 1999]
Qwest's Dallas Network Operations Center (NOC) employs four IAMs running T/MonXM software to poll fault alarm data from its network.
GTE Mediates TL1, DCPF and Teltrac Data to SNMP with the IAM
[Tuesday, January 12th, 1999]
Rob Walsman of GTE Telecom, Inc. had a dilemma. As OSS manager in Indianapolis, he was challenged to port all his network management data to a facility in Dallas, reporting to an SNMP manager. The problem was his alarm sources consisted of a variety of protocols, including TL1, DCPF and Teltrac.
test
[Wednesday, December 31st, 1969]
test
New FAQ: Is TKdaW compatible with Windows XP?
Some programs designed for earlier versions of Windows are not XP compatible. If you are running this version of Windows, it is important to know what programs are. This new FAQ will tell you which versions of TKdaW are compatible with Windows XP.
Triple-Play Provider Twin Valley Telephone Reduces Windshield Time with DPS Monitoring System
Twin Valley Telephone is a triple-play provider serving several counties in the Kansas area. The company is currently deeply involved with a major communications project bringing fiber directly to the homes of their customers. Read this article to see how Twin Valley Telephone leveraged DPS monitoring equipment and in-depth factory training to protect their revenue-generating infrastructure.
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To find out more about this and other DPS applications, give us a call at our toll-free number and talk to one of our network specialists. They'll help you put together a perfect fit solution for your network!
Sales: 1-800-693-0351 · Fax: 559-454-1688
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