Network alert software is the part of the monitoring system that provides the data to the user. It's the component of the system that can create logs, provide security measures and sort alarms, among other critical features that keep your system running the way it should. It is also the aspect with which you program your equipment with. With out network alert software, your monitoring system would be close to useless. Your equipment would take in information but would have no where to display it so that it can be used to keep the network running.
To keep your software working at its best, make sure to do regular firmware updates as they become available. They should be provided by the company you purchased the software from. Typically, the firmware updates provide bug fixes, security updates and new features, as well as any updates that allow your software to operate with the newest equipment. This is a critical step in maintianing a well functioning network alert system.
In order to prevent outages and maintain network uptime, you'll need to deploy the right network alert software. Many free solutions exist; however, these solutions are often missing essential features you can't live without. You might save a few dollars now, but you'll pay for it the next time your network goes down.
You may be wondering, "What sort of features do I need?" To help you choose the right monitoring software, here are the 4 must-have features you need to protect your network:
When it comes to responding to emergencies, you don't have time to try and solve puzzling alerts that leave you with more questions than answers. You're wasting time if you have to pull out a lengthy reference list to figure out what "Analog #262" means. With the right network alert software you'll receive detailed alerts that provide you with meaningful information to make good decisions during an emergency. Rather then sending a tech to a site just to find out what the problem is, you'll know immediately what needs to be fixed. You can then send the right tech with the right equipment to fix the problem, saving you valuable time and money, as well as keeping your customers happy.
Managing your network of alarms with a text-only interface is tedious, complicated, and downright painful. You'll experience a night-and-day difference if you're configuring alarms and managing alerts with an intuitive and easy-to-use graphical user interface. You and your team will get much more done with a quality interface. Better yet, look for a web-based interface. Web based interfaces are user-friendly, easy to use and allow you to program and provision your equipment in no time. Plus, you will be able to access your equipment from work, from home, even from a mobile web browser, as long as you have network connectivity.
If someone fails to acknowledge or respond to an alarm, you'll want to know. Or, if one of your employees changes some settings with one of your devices, you'll want to know what changes were made and when. Event logging is the easiest way to keep track of what happens on your network, so if an issue ever arises, you'll know the source and can quickly fix it. Systems such as these allow you to create user profiles, so you'll have a log of who made the changes and when the changes were made. They also have security features so that only certain people can access vital information.
If you have a large network, you'll have a lot of alarm points you need to manage. A free network alert software solution won't sort or filter nuisance alarms for you. You'll just receive a massive wall of information and be left on your own to filter and sort through it for meaningful data.
There's a large difference in priority between an alert about a generator failing and an alert about a device updating its firmware or a door opening. A good monitoring software solution will provide you with advanced tools to filter out and sort the important alarms so you'll be able to prioritize your response when there's an emergency. This will stop your employees from becoming desensitized to alarms, ensuring none of your most vital alarms get overlooked.
Imagine how much easier it'll be to respond to network threats with the right monitoring software. How much more productive could you and your team be with the right software? How happy would your customers be knowing that you're adequately protecting your network so they can receive reliable service? This could all be a reality with the correct network alert software. Look for these features when comparing systems. Make sure that you get exactly the functionality you need without settling for less or paying for more than you could ever use.
In order to truly protect your network with the right monitoring solution, you'll first need to know all of the basics. With the right information, you'll be able to choose the best possible monitoring solution to protect your network. I recommend taking a few minutes to download and read the free Network Alarm Monitoring Fundamentals White Paper to start your research. Then make a list of features you want your complete system to have before you compare systems. While price may have a roll in your decision, functionality should be the main priority.
To get started protecting your network, call (1-800-693-0351) or email (firstname.lastname@example.org) the monitoring experts at DPS Telecom. You may also use the form below to submit an information request to Mac Smith, who will quickly get back to you with more information about deploying an effective network monitoring software solution.
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