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About the Author |
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| Bob Berry is the founder and CEO of DPS Telecom, a leading developer of integrated network alarm monitoring solutions. Bob's engineering skill and dedication to solving his clients' real-world problems has grown DPS from a small consulting firm to an Inc. 500 company. |  |
Executive Summary
One of the major expenses of operating a network of remote equipment sites is "windshield time," the time technicians spend travelling to and from remote sites.
This white paper surveys the issue of windshield time and offers practical suggestions for how it can be reduced for greater cost savings and profitability.
| 12 Leading Causes of Windshield Time and How You Can Avoid Them | 3 |
| Case Study: EATEL keeps their customers happy with fast network outage response times | 8 |
| Case Study: UAC uses the IAM to Save Dispatch Time and Money | 10 |
| Automated Alarm Correction Saves Time, Money, and Customers | 11 |
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