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Mistake No. 2: Not Integrating Incompatible Monitoring Systems

Few companies have just one network monitoring systems-many companies are burdened with two or more incompatible systems. No one plans it this way, but incompatibilities are a legacy of past decisions.

Companies accumulate incompatible monitoring systems in two ways:

• Inattention: No one thought about integration in previous build-outs, and newer monitoring equipment was laid on top of older equipment.
• Mergers and acquisitions: When two telecoms merge, they seldom have identical, or even compatible network monitoring systems. It falls on technical staff to somehow create a coherent whole of the two systems.

If you have to work with multiple network monitoring systems, you already know all the headaches that are involved:

• You don't have one screen that clearly indicates the total health of your network.
• Your staff has to monitor two or more screens to view the whole network, distracting their attention and increasing the chances that a serious threat will go undetected.
• You can't automatically correlate and process alarm data from your entire network.
• Your training costs are doubled.
• Your maintenance and repair costs are doubled.

If you have multiple alarm management consoles to babysit in addition to your other network operations equipment, you have a service outage waiting to happen - not to mention a training problem!

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