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6. T/Mon Can Help Coordinate Your Service Restoration Plan
The T/Mon interface includes two convenient features to help you automatically coordinate service restoration efforts - even after hours, and even if your staff doesn't have specialized training:
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- Customizable text messages ensure that everyone on your staff knows what to do when an alarm happens. Every alarm can be assigned a text message that displays an explanation of the alarm and/or specific instructions to correct the alarm.
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- Trouble logs ensure that everyone knows the current restoration plan. System operators can record on screen what corrective action has been taken for each alarm. You'll have clear documentation of completed work, eliminating duplication of effort and guesswork after shift changes.
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