How Detailed Is The Visibility Of Your Remote Alarm Monitoring System?

It's all about knowing what the issue is before you dispatch your crew

Repairs are a big challenge when you have a small staff, and it's even more complicated if you have to send a technician to physically check your remote sites. What if it was something that could have been dealt with remotely? What if you find that you don't have the right equipment with you and have to go back and get it - that stretches your service restoration time.

It's critical to keep a handle on your call outs. If you can get remote connectivity, analyze what's wrong, and then dispatch your crew, you'll already have the problem diagnosed-and when you send that technician out you know that they'll have the resources to fix the problem.

Learn more about how remote alarm monitoring provides detailed visibility of your sites

Detailed alarm visibility means you're not guessing about your network sites

Alarm detail dictates whether you send a tech out at two o'clock Saturday morning, or if it can wait until Monday. Without complete information you can't know for sure. You've got to figure out which sites are affected and if it will drop traffic. Ultimately, what you want to know is, "Do I call somebody now, tomorrow morning, or next business day?"

If you only have major and minor contact closure alarms, your missing the whole picture. If you get a minor alarm, well great-what was it? It could be one of 100 events. If it was a major or critical alarm, how important is it to you? Can you live with it until the next business day?

Display detailed, specific instructions in every alarm notification

Your monitoring staff needs complete information on every aspect of your network. They need to be able to locate problems and correct them fast. To ensure that your monitoring staff follows correct procedure for each network alarm, TMon/IAM presents network alarm events in plain English, so that your staff-even system operators without specialized training-will immediately understand the problem and be able to take action. A trouble log also allows system operators to record what corrective action was taken for each alarm. This keeps a clear historical documentation of what has been done previously and eliminates guesswork between shift changes. This ensures that system operators will always have the right information to take corrective action in any emergency.

Learn more about detailed alarm visibility:

Option 1: Sign up for a free demonstration via web conferencing

Option 2: TMon / IAM remote alarm monitoring system product details

Option 3: Find remote alarm monitoring application details

Risk-free remote alarm monitoring integration

Bob Berry, President and CEO

"Every remote alarm monitoring system I make is backed by my no-risk, money-back guarantee. If you buy my equipment and you're not satisfied for any reason during the first 30 days, simply return it for a full refund. If my product doesn't solve your problem, I don't want you to have it."

You might be hesitant about upgrading your remote alarm monitoring. Changing complex systems is hard; there's always last-minute complications, and how do you get the budget for secondary equipment?

Secure a long-term solution for your remote alarm monitoring problems, a solution that is:

• Engineered to work for you
• Designed and built by remote alarm monitoring experts
• Backed by a no-risk, money-back guarantee

Learn more about remote alarm monitoring notification methods and detailed visibility, select an option below...