The Protocol - March 2002

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Cover Story:
Customized Monitoring Equipment Covers 100% of What You Need

Deploying quality network monitoring equipment that addresses 100% of a company's needs in today's telecommunications industry is a formidable task.

Oftentimes a company is forced to settle on a product that takes care of most of what they need, but is unable to address the remaining 15%. As such, companies are forced to either go without, or purchase an additional product to cover their remaining needs. This leads to increased costs, decreased rack space, and it can also raise issues regarding compatibility problems between equipment bought from different vendors.

Custom development: The NTP was a custom developed solution for AT&T.

Creating custom network monitoring solutions that address every concern has long been a flagship service of DPS Telecom. For years, clients have presented monitoring needs to DPS that required customized development, engineering and integration. To accommodate these requests, DPS sends engineers on-site to examine power sources, protocols being used, interfaces, alarm capacity, as well as any other concerns the client might have. After consultation and engineering analysis, a full proposal is created for the client outlining the various aspects and requirements to create the custom solution - all at no cost.

Furthermore, DPS provides a no-risk money back guarantee for every product it produces that states "If you buy our equipment and are not satisfied for any reason during the first 30 days, simply return it."

One of the many examples of DPS' effort to customize a solution to meet the needs of a client was the deployment of the NTP (Network Telemetry Processor) project for AT&T. This project called for the replacement of a discontinued product that AT&T had been using that utilized very specialized protocols that were not industry standards. DPS spent many hundreds of hours at the customer location and in it's own development lab creating the customized NTP.

Walt Dziama, Transport Systems Manager for AT&T, said "This complex telemetry mediation device is vital to the continuing success of AT&T's mission critical Transport Maintenance Platform. Considering the very strict AT&T OS systems compatibility requirements we placed on you, and the short project timelines we both faced on this project, we are very pleased with the remarkable end results. DPS Telecom has done a fantastic job, and your entire team has far exceeded our very high expectations."

The NTP is a mediation device used in the Transport Maintenance Platform. It monitors digital radio, high capacity cross connect and power plant network elements. It collects and stores alarm and performance information for transmission to a higher level management element.

Call DPS today for your no cost analysis and let them customize a solution for you.