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Dear Mr. Dodd,
Five years ago we purchased fifty-five KDA-864 units to provide alarm monitoring for the Connecticut State Police network. Of all the network elements that make up the "CTS" network, the KDA units have been the most reliable.
Recently we found the need for additional alarm monitoring and contacted DPS. The sales group was helpful and professional and suggested that a "second" KDA-864 could be added by simply daisy-chaining it to the original, making it unnecessary to provide an additional RS-232 port to interface with our Network Management System. We look forward to continued future business with your organization.
Sincerely,
Rick Murray
Project Manager
Middletown, CT
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