Praise from our Partners: DPS is here with you throughout the entire life of your project and beyond
As is the case with many custom applications, we anticipated that we would come across unexpected obstacles during the course of this project. This was not the case with the DPS Alarm Distribution Shelf (ADS). Your staff was invaluable in helping my group determine the requirements for this system, and has done an excellent job in designing, building, delivering and supporting the ADS. The engineering expertise and customer service we have received from DPS has led to a seamless implementation of the alarm system along CapRock's two largest fiber rings.
The system itself combines an impressive combination of ability, adaptability and simplicity in its design. Installation and configuration are as easy as any inside plant equipment we have ever worked with, and the ADS compatibility with our existing monitoring systems at the Network Operation Center has made test and turn-up a flawless process.
As you know, CapRock will soon become part of the McLeod USA network. Based on our experience with DPS, I feel very confident in recommending that McLeod review the system that we have put in place, and recommend that they continue this design throughout the remainder of their network.
Please pass along my appreciation to everyone at DPS for the unsurpassed support they have given us. It has been a joy working with you and your staff this year, and I look forward to continuing our relationship in the future..
Joseph D. Todd
Manager, Inside Plant Engineering & Installation
Addison, TX
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