The Protocol - May/Jun 2000

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Praise from our Partners

We have been using DPS as our remote telemetry system for many years now.

When I took over the system 3 years ago it had fallen into such disrepair that I thought we were going to have to scrap it. After spending many hours working with Brian Shaffer, who was in tech support at the time, we were able to restore the system and make it more than just functional. The exceptional level of support provided by people like Brian and Johnny truly set DPS apart from other vendors.

The other thing that has been great is the way that the IAM has kept up with the times. We recently began using Micromuse's NetCool as our monitor of monitors where we collect the alarms from all of our network management systems. Because of DPS's SNMP interface, we were able to export directly to NetCool. Even the SNMP software was flexible enough to send on a different port rather than only 162, the well-known port address for SNMP. Also because the DPS system's alarms are so consistent it was the easiest of all our system to integrate. This meant the development costs were far less than the other systems and it was quickly turned up.

In short, the DPS system has always been up to handling our mission critical monitoring needs and has been well supported by the great people at DPS.

D. Jameson
Newark, Delaware