The Protocol - Mar/Apr 2000
Sean Crispin - DPS commits to superior customer support
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| Sean Crispin |
Great customer support is one of DPS' trademarks. Sean Crispin, DPS tech support technician, is on-call 24-hours a day, seven days a week to answer questions and solve problems for DPS partners.
"I assist customers in delicate situations," said Crispin. "I am always available when critical times occur and willing to go that extra step."
Whether a call ranges from a general inquiry or there is a need for immediate attention out in the field, our tech support team is selflessly committed to providing an answer to a question.
Our tech support team can also escalate a call to include engineers if needed, so that whatever it takes to solve a problem, it will be done.
Crispin lives in Fresno and has been intrigued with electronics for 8 years. At the age of 12, he was knocked off a ladder by an electrical current after he accidentally crossed two wires. Ever since then, he's been fascinated by the power of electronics.
He loves his job because, "it's a fast-pace and high-tech world from start to finish."
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