Ron Stover - The Center of Experienced Tech Support

“I really enjoy talking to people using our products. They use them in many exciting ways. I like being part of their success.”   Ron Stover

Ron has been with DPS since day one. Originally a test tech, Ron eventually became involved with new product design verification. For the last 15 years, he has been in charge of client support.

Ron is probably the hardest working member of the DPS team. When asked why he's here so much he replies, "The east coast doesn't want to wait until noon for support. And west coast customers need questions answered until 5 p.m."

Ron's hard work doesn't go unnoticed - Ron is always the first person here and one of the last to leave. His dedication to resolving client problems is incredible. "I would rather leave the building late having peace of mind than take off early knowing someone out there still needs help", says Ron.

Spending a lot of time on the phone with people, Ron comments, "I really enjoy talking to people using our products. They use them in many exciting ways. I like being part of their success."

Ron is extremely knowledgeable. In fact, it is nearly impossible to reach a higher level of tech support expertise in any industry on a tech support call. Most of the time you're likely to encounter an entry level employee who has no comprehensive knowledge of the product - not so with DPS!

Ron is a native Pennsylvanian, but his home has been Fresno for the last 16 years. When he's not busy running the help desk, Ron enjoys playing ice hockey, reading books, and collecting CD's. Give Ron a call if you have any comments on tech support.