OverviewFull SpecsApplications

DTMF/Voice Interface: Applications

How the DTMF/Voice Interface Works:

T/Mon NOC notifies field technicians of new alarms by sending a detailed text message to the techs' alphanumeric pager or email-capable cell phone. The pager message contains an eight-digit ID number that uniquely identifies the alarm.

To acknowledge the alarm, the user calls T/Mon NOC over an ordinary landline or cellular touch-tone phone. A synthesized voice prompts the user to enter the alarm's ID number. The user can then follow the voice prompts to acknowledge or tag the alarm - either individually or all the alarms for that site.

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