Request InfoDTMF/Voice Interface: Applications
How the DTMF/Voice Interface Works:
T/Mon NOC notifies field technicians of new alarms by sending a detailed text message to the techs' alphanumeric pager or email-capable cell phone. The pager message contains an eight-digit ID number that uniquely identifies the alarm.
To acknowledge the alarm, the user calls T/Mon NOC over an ordinary landline or cellular touch-tone phone. A synthesized voice prompts the user to enter the alarm's ID number. The user can then follow the voice prompts to acknowledge or tag the alarm - either individually or all the alarms for that site.
Give Us a Call!
To find out more about this and other DPS applications, give us a call at our toll-free number and talk to one of our network specialists. They'll help you put together a perfect fit solution for your network!
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