This is the top-level T/GFX map, rendered by Microsoft MapPoint®. Here, it's the full United States, but you can choose any size region for your top level.
The red icon indicates an alarm in California. Click it.

By clicking that icon, you drilled down to this street-level map, also rendered by Microsoft MapPoint®. Now you can see which specific site has the alarm.
The red icon indicates an alarm at the northeastern site. Click it.

Now, you've drilled down to a custom floor plan of the site, which was uploaded as a simple image file.
The red icon indicates an alarm in the northwestern room. Click it.

This is a custom rack photo of the equipment in the room, also a basic image file. It's an excellent way for techs to actually see the problem.
To get the full alarm details, click the red icon.

This window shows the standing alarm. You can see from the description that this site has experienced an AC power failure.

Reset T/GFX Demo