President's Letter: June 2008

This issue, we are featuring two white papers. For those of you that have been our clients and Protocol subscribers for some period of time, you might have noticed that we have authored quite a number of white papers.

Why do we take the considerable amount of time, resources and share the practical experience that our company has amassed over man-centuries of experience? Because we believe that if a person knows more about a subject, it will enable him or her to make an informed decision. We focus on getting all of the relevant information on a topic to create an easy-to-use paper that provides an understanding of the subject matter without having to read 10 books on the subject. That's assuming of course, that you could even find books on the subject, as the alarm monitoring field is specialized and there's not a lot of information out there that isn't just a simple product summary.

I'm very pleased to announce that T/Mon 6.3 software upgrade is now shipping. It went through an extensive beta cycle, but it is certainly worth the wait. This release features a major graphical user interface upgrade that ALL T/Mon Gold clients will benefit from. There are, of course, many other changes. Please read the article for additional information. A more comprehensive list of changes is provided in the release notes with the update.

We are presently going through the ISO9000 certification process. You will here more about that later. Keep your eyes open for some surveys that we will be sending as part of that process. Thanks in advance for your cooperation.

'Til next month,