President's Letter: July 2007

We just concluded another successful training session with attendees from all over the country, as well as a group from the Middle East.

Why do people come all that way to Fresno? I don't think it's because of Yosemite's big trees, the local casinos, or our AAA Baseball team, though they certainly are interesting.

One reason is because proactive companies want to train their teams to use their monitoring equipment at the highest level possible. Others want to keep up-to-date with the latest changes. Some companies really want to get to know the system and the company that is behind it before they make an investment in their infrastructure.

Whatever the reason, the results are the same, our graduating classes learn a wealth of monitoring best practices and come back to their offices with lots of new things they want to try out.

We've been growing here a bit a DPS. We've adding some new people and promoted others to new positions. Don't be surprised if you talk to some new voices on the phone. We have also been putting effort into increasing our production capacity. This means that all of our clients should be getting their orders a bit sooner.

A quick update on our new building construction: All the metal studs are in place, and the building is getting wrapped in something like chicken wire. We look forward to getting some plaster on the walls soon.

You will definitely want to read about our T/Mon GFX upgrade. We have made major upgrades to the underlying protocols and the way in which the database is maintained. This has a dramatic effect on processing speed and greatly simplifies working with multiple GFX workstations.