3 Key IAM/TMonXM Tools to Improve Your Network Reliability

Your T/Mon system is a powerful tool for safeguarding your network's reliability - but are you using this tool to the fullest? Here are three key features of T/MonXM that will can immediately improve your network reliability. If you're not using them, you're missing out on improved uptime and increased revenue.

Point-and-Click GUI Interface for Easy Training and Rapid Response to Network Threats

T/Windows brings the power of T/MonXM to the Windows desktop. With T/Windows, any PC anywhere on your network can become a complete T/MonXM monitoring station, with the full power of monitoring and acknowledging alarms, operating control relays, and generating reports for in-depth analysis of network events.

T/Windows brings the power of T/MonXM to the Windows desktop.

Windows interface refinements make T/MonXM even easier and efficient. You can view Standing Alarms just by double-clicking an alarm window in the Alarm Summary screen. You'll have handy right-click access to view Standing and COS alarms, acknowledge alarms, and view site performance and protocol debug data.

T/Windows will simplify and shorten your training. Technicians can be quickly brought up to speed with T/Windows' familiar, easy to understand and use Windows interface. You can rest assured that your system operators know how to use the system to effectively protect your network.

An easy interface means your technicians will have faster access to the many user-friendly features of the standard T/MonXM interface - logically organized alarm windows, clear English descriptions of alarm conditions, detailed text messages giving specific instructions for correcting each alarm event. All this means faster response to network threats, letting your staff take rapid action against all network problems.

Plus, with T/Windows, you'll be able to use your T/MonXM monitoring data anywhere in your network. Your monitoring isn't tied to your NOC - instead, any computer becomes your NOC. Alarms can go directly to technicians in local offices. Administrators have immediate access to alarm data for analysis. And T/Windows is perfect for monitoring when the NOC is closed or with staff at different locations.

Identify and Eliminate Network Threats Quickly with Root Cause Analysis

Too many companies depend on human intervention to provide intelligent analysis of alarm data. T/MonXM's root cause analysis features let you automate the process, so your newest, least experienced technician can identify and eliminate network threats with the same skill as a 30-year veteran.

It's often difficult to diagnose the cause of network failures. For example, different switches at different remote sites may report a connection loss. Are these separate failures on separate lines, or a single failure on a line connecting the two?

If your network monitoring these sites separately, it may take hours of patient testing to find the real cause. Experienced technicians may be able to diagnose the problem faster, but not everyone has access to experienced technicians.

T/MonXM takes the guesswork out of root cause analysis. First, T/MonXM brings the separate pieces of your network into one coordinated platform, so you have an eagle-eye view of every alarm. Second, T/MonXM's derived alarms features correlate alarms by logical formulas, automatically identifying the single cause behind apparently unconnected alarms.

You can create a derived alarm formula for any repeatable conjunction of events. The combined knowledge of your most experienced staff can be captured in a software format. And when that conjunction of events reoccurs, your monitoring technicians won't see a meaningless collection of alarms, but a straightforward identification of the real problem.

ASCII Alarm Processing Extracts Detailed Alarm Information

It's incredible how many companies rely on embedded scan points and meaningless summary alarms to monitor their vital, revenue-generating equipment. A summary alarm can tell you there's a problem - some problem, somewhere - but it can't help you identify or correct it.

You could be looking at hours of testing and troubleshooting before you find the problem. And those are hours that cost - in technician man-hours, in network downtime, and in lost revenue.

But there's a richer source of information right there in front of you. Your equipment can output ASCII alarm reports that contain detailed information about the problem. The only trouble is, you have to somehow extract the meaningful data from a mass of raw text.

Here's where T/MonXM can help. T/MonXM's ASCII Processing Software Module can automatically parse ASCII text, extract the alarm data, and convert the information to a standard T/MonXM alarm that inherits all of T/MonXM's powerful alarm processing and notification features.

Instead of struggling to identify the network threat, you can find it, correct it, and get your network back on line fast.

These are just three of the network reliability tools available with T/MonXM. The latest edition of T/MonXM, Version 4.2, contains over 50 separate improvements, each of which is designed to improve your network reliability and add value to your business.