Get Answers to All of Your Tech Support Questions at DPS Telecom Factory Training

At DPS Telecom, we offer you complete technical support to ensure your success. As a part of our commitment to better serving our clients, we offer our four-day Factory Training course several times a year, so you can learn how to maximize your monitoring directly from the engineers who design and support your equipment.

DPS Factory Training Meets Your Individual Monitoring Needs


Whether you need to cross-train more staff on your monitoring system, bring new operators up to speed, or become a T/Mon Power User, our Factory Training instructors deliver a rewarding experience. At Factory Training, our instructors work to accommodate all of your monitoring goals during your four-day course. They'll tailor the class to meet your individual needs, and they'll set aside time after class to work with you on your specific applications.

"You shouldn't have to spend months trying to figure out your new monitoring system on your own," said Factory Training Instructor Travis Mock. "If you or your staff hasn't come to Factory Training then your team members are most likely not taking full advantage of your T/Mon, and are not leveraging their time."

The DPS classroom atmosphere is designed to maximize your learning experience at Factory Training

Learn Databasing, Provisioning, Configuration, and More During Your Four-Day Factory Training Course

The four-day DPS Telecom Factory Training course covers installation, configuration, and alarm monitoring, providing each student with their own laptop to access real monitoring database examples for practical experience. The class provides you with extensive knowledge on the T/Mon master and NetGuardian remotes, allowing you to quickly familiarize yourself with the advanced features of your DPS monitoring system.

The course also provides extensive lessons on SNMP and ASCII. With hands-on activities, you'll learn trap processing and other valuable monitoring skills to provide you with the most complete network monitoring. With real-world examples, you can better harness your monitoring technology by learning on actual DPS equipment. "Many clients find ASCII processing in particular to be challenging," said Factory Training Instructor Ron Stover. "At training, we help our clients to begin extracting alarms from ASCII text, enabling them to build a complete picture of network status."


At DPS Telecom Factory Training, you'll learn how to maximize your monitoring from the experts

The Entire DPS Team Works to Meet Your Needs


While attending Factory Training at DPS headquarters in Fresno, California, the entire DPS staff works together to make your stay as enjoyable as possible. Factory Training Hostess Brittnee Maxfield will be available to coordinate all of your meals from popular local restaurants, as well as any other activities you want to try during your California visit. From lunches on-site to dinners with the DPS team after class, we'll make sure you are comfortable and well-accommodated during your stay.

Brittnee Maxfield - Factory Training Hostess
Brittnee Maxfield
Factory Training Hostess

For more information about Factory Training, download the 2008 Factory Training Brochure now, or check out our 2008 Training Dates below, and make your plans to visit us next year: