FRESNO, CA, January 11, 2005 - Network alarm equipment manufacturer DPS Telecom offers "Alarm Monitoring Survival Guides," short technical reports available for online viewing or PDF download at www.dpstelecom.com/white-papers.
The "Alarm Monitoring Survival Guide" series offers fast, informal tutorials on new alarm monitoring technologies, strategies for using network alarm monitoring to reduce maintenance costs, and methods for adapting older monitoring protocols, like TBOS and TABS to new standards like SNMP.
Titles like "Demystifying the SNMP MIB" or "12 Leading Cause of Windshield Time and How You Can Avoid Them" aren't for everybody, but they generate serious interest among DPS Telecom's clientele of network operations center managers and technicians.
If a technical report on a little-known subject is read 100 times, it's considered a success. When a report with the dry title "SNMP Tutorial" is downloaded over 40,000 times, it's an industry trend.
Network managers are hungry for reliable information about network alarm monitoring, contends Bob Berry, CEO of DPS Telecom.
"My clients and other people in telecommunications have lots of questions, and there's no accepted place to get the answers," said Berry. "So I decided to make DPS's expertise in the technology and business of network monitoring available to everyone."
Berry said that network managers need better information about alarm monitoring now more than ever, because networks are growing more complex and the staff resources to manage them are growing smaller.
"Back in the old days, the phone company created its own telemetry technology, and it had divisions of engineers to make it work. In today's smaller telecoms, the mix of monitoring technology is more complex, and the people in charge of it have many more responsibilities than just monitoring. They need quick, practical information that will orient them around complex technical and business issues," Berry said.
DPS's first technical report, "SNMP Tutorial" was a slim booklet on the basics of Simple Network Management Protocol, intended as a guide for DPS's existing clients. To DPS's surprise, it was a runaway success.
"When the SNMP Tutorial was downloaded 5,000 times and started showing up on university Web sites, we knew we had reached a real need," said Berry.
Since then DPS Telecom has rapidly added new technical reports to the series. DPS Telecom also distributes technical information without charge through its Web site, www.dpstele.com, and its ezine, "The Protocol," www.theprotocol.com.
DPS Telecom is an industry-leading manufacturer of network alarm monitoring solutions. DPS clients include RBOCs, ILECs, CLECs, gas and electric utilities, heavy and light rail transit, government agencies and manufacturers.
"DPS Telecom succeeds because we don't let our clients fail. We're committed to solving our clients' problems 100%, and we back it up with a no-risk, money-back guarantee on all our products," said DPS Telecom CEO Bob Berry.
More information is available at www.dpstele.com
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