When you call into DPS Tech Support, someone is always available to help you with your monitoring issue. No matter how difficult the problem, Travis, Ron, Chris, and Daniel will work with you to find a solution.
Meet the DPS Telecom Technical Support team:
![]() Ron Stover |
Ron Stover has been with DPS since Day One. With over 21 years of experience, Ron has seen just about every problem you might run into. As an installation and deployment expert, Ron has also seen nearly every state, as well as parts of Mexico and Canada, during field installations and field trials. Ron is one of the hardest working members of the DPS team. He's the first to arrive and one of the last to leave. "I would rather leave the building late having peace of mind than take off early knowing someone out there still needs help", Ron says. |
![]() Chris Hower |
Chris Hower has seen and done quite a bit during his seven-year career at DPS Telecom. As a technical support expert and field installation specialist, Chris has traveled extensively, and has even provided installation assistance and on-site training as far away as Papua New Guinea and Trinidad. His many years of experience have made Chris well rounded in all protocols and given him a background in almost any type of equipment you need to monitor. |
![]() Travis Mock |
Travis Mock came to DPS Telecom with a degree in electronics engineering. That education, combined with real-world installation experience, give Travis the experience he needs to solve your toughest support challenges. Travis became interested in electronics at a very young age, and was even known to take apart and reassemble alarm clocks. As a Factory Training instructor, Travis shares his broad knowledge with DPS clients during regularly scheduled four-day Factory Training courses. He also conducts field-installations and on-site turn-ups for newly DPS monitoring deployments. |
Daniel Gomez |
Daniel Gomez is the newest member of the DPS Tech Support team. He started his career on the DPS surface-mount production line and quickly moved into the Technical Support department. Daniel received the bulk of his training in the United States Army. Serving over four-and-a-half years, Daniel received an extensive background in networking, which he now brings to DPS clients. |
To find out more about this and other DPS applications, give us a call at our toll-free number and talk to one of our network specialists. They'll help you put together a perfect fit solution for your network!
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